Turkish Airlines Hong Kong Sales Office

Make travel less complicated by connecting with the Turkish Airlines sales office in Hong Kong. You can get in touch with the office staff using the shared phone number or visit the given address for face-to-face assistance.

The Turkish Airlines Hong Kong office is in Turkish Airlines, Room: 1703, Jubilee Centre, 18 Fenwick Street, Wan Chai, Hong Kong. Travelers needing help with flight booking and airline services can contact the office.

Hong Kong Sales Office Phone Number	+852 3071 1256 (Call Centre 24/7) / +852 2861 3111 (During working hours only) / +852 3902 9000 (Baggage issues)
Turkish Airlines Fax Number	+852 3101 0596
Office Opening Hours	Weekdays 09:00-12:30 / 13:30-18:00 (Closed on Saturday, Sunday and Public Holidays)
Email	hkgticketing@thy.com (Ticket issue) / satshk_lostandfound@satshk.com (Baggage issue)
Manage Booking	https://www.turkishairlines.com/en-int/flights/manage-booking/
Flight Status	https://www.turkishairlines.com/en-int/flights/flight-status/

Map Location:

Seek Terminal Assistance at the Turkish Airlines Hong Kong Airport Office

Whether you are getting ready for departure or arrival, you can approach the Turkish Airlines airport office in Hong Kong for terminal-related assistance. The help desk is staffed by airline representatives, who can offer quick fixes and prevent possible disruptions. Check out the office’s exact location on the attached map.

Airport Name	Hong Kong International Airport (香港國際機場)
Turkish Airlines Hong Kong Airport Ticketing Office Address	Unit 7B, 3/F, Airport World Trade Centre, 1 Sky Plaza Rd, Hong Kong
Airport Contact Number	+852 2261 0388
Fax Number	+852 2261 0322
Office Opening Hours	9:00 am – 6:00 pm (Mon – Fri)
Email	hkgops@thy.com

List of all Turkish Airlines Global Sales Offices.

Resolve Complex Issues at the Turkish Airlines Head Office

Travel issues revolving around matters bigger than ticket-related concerns must be forwarded to the Turkish Airlines head office. The team is better equipped to handle such complex problems and has the right authority to review the case. Hence, reach out to the headquarters and receive an immediate solution.

Get a complete rundown on the Turkish Airlines headquarters location and contact details.

Turkish Airlines Head Office Address	Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye)
Turkish Airlines Corporate HQ Phone Number	+90 212 463 63 63
Fax Number	+90 212 465 21 21
HQ Office Opening Hours	Monday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Corporate Office Email	info@thy.com
Official Website	https://www.turkishairlines.com/

Check Out Turkish Airlines’ Fleet

Turkish Airlines has a huge collection of planes, including a mix of Airbus and Boeing aircraft. Its versatile fleet easily meets passengers’ travel needs, and ongoing innovations ensure a pleasant experience. If you’d like to learn more about in-flight features, such as seat layouts and meal options, connect with the office staff for details.

Why Connect with the Turkish Airlines Sales Office in Hong Kong?

Contacting the Turkish Airlines Hong Kong sales office ensures you get the right support from airline experts. While minor concerns can be addressed online, bigger issues require immediate and face-to-face assistance, which is only accessible by contacting the office staff.

These are all sorts of travel services that you can resolve by getting in touch with the airline representatives.

Turkish Miles & Smiles	Flight Ticket Booking	Baggage Allowance
Turkish Do & Co	Flight Ticket Cancellation	Duty Free Allowance
Turkish Airlines Mobile App	Flight Ticket Rescheduling	Self Service Kiosk Check-in
Turkish Airlines Lounges	Web / Online Check-in	Seats Enquiries and Selection
Turkish Airlines Duty Free	Airport Counter Check-in	Airport Transportation
Turkish Airlines Codeshare	In-Flight Meals	Animals and Pets

Turkish Airlines Ticket-Related Policies

Turkish Airlines has a set of rules that determines how tickets can be modified, used, and refunded. These policies vary by fare type, and any noncompliance is subject to a penalty fee, a forfeited ticket, or even denied boarding.

Consider it the right time to check out some of the airline’s important ticket-related policies.

How to Cancel a Turkish Airlines Flight?

Cancellations are made online on the website or in the mobile app through “Manage Booking.” The Turkish Airlines cancellation policy states that travelers can cancel their ticket for free within 24 hours of booking. This grace period is valid only when the departure date is at least 7 days away. After this window, a cancellation fee applies, subject to the fare type.

Turkish Airlines Refund Policy 2026

Turkish Airlines offers a full refund for ticket changes and cancellations within a 24-hour grace period. Beyond that, refundable tickets provide a partial refund after the applicable fee is deducted. However, non-refundable tickets only result in the return of taxes. 

Arranging Turkish Airlines Wheelchair Assistance

Contact Turkish Airlines at least 48 hours before departure and request special services or mobility/wheelchair assistance for free. The airline offers a range of support for senior citizens, travelers with reduced mobility, and those with medical conditions.

Details about Turkish Airlines Baggage Allowance

Turkish Airlines offers free cabin baggage (23x40x55 cm, 8 kg) and checked baggage (158 cm, 23-32 kg) to all travelers, irrespective of the purchased fare class. However, the quantity may vary, where premium ticket holders usually get a generous allowance. 

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