The Air China Hangzhou Office operates from 6CPQ+9HC, Xiaoshan District, Hangzhou, Zhejiang, China, offering accessible and dependable customer service.
Contact Number: +86 571 8666 2999
Working Hours: Everyday- 24 Hrs
Air China Hangzhou Airport Office Information
Air China functions out of Terminal 4 (T4) at Hangzhou International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | HGH |
| Airport Address | 6CPQ+9HC, Xiaoshan District, Hangzhou, Zhejiang, China |
| Airport Contact Number | +8657186662999 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Hangzhou Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Hangzhou for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Vancouver Sales Office in Canada
- Air China Sendai Office in Japan
- Air China Taizhou Office in China
- Air China Wanzhou Office in China
- Air China Dazhou Office in China
- Air China Sydney Office in Australia
- Air China Osaka Office in Japan
- Air China Colombo Office in Sri Lanka
- Air China Munich Office in Germany
- Air China Sharjah Office in United Arab Emirates
- Air China Fuyuan Office in China
- Air China Wenzhou Office in China
- Air China Luzhou Office in China
- Air China Panama Office
- Air China Qamdo Office in China
- Air China Yangon Office in Myanmar
- Air China Tokyo Office in Japan
- Air China Ulanhot Office in China
- Air China Liuzhou Office in China
- Air China Weihai Office in China
- Air China Bangkok Sales Office in Thailand
- Air China Nice Office in France
- Air China Dandong Office in China
- Air China Singapore Sales Office
- Air China Shenzhen Office in China
- Air China Kuala Lumpur Sales Office in Malaysia
- Air China Nha Trang Office in Vietnam
- Air China Shizuoka Office in Japan
- Air China Tongliao Office in China
- Air China Stockholm Sales Office in Sweden