The Air China Melbourne Office operates from Via Filippo Turati 32 20121 Milano Italy, offering accessible and dependable customer service.
Contact Number: +39-02-655 6322
Working Hours: Everyday- 24 Hrs
Air China Melbourne Airport Office Information
Air China functions out of Terminal 2 (T2) at Melbourne Airport, offering direct access to staff for quick help and solutions.
| Airport Code | MEL |
| Airport Address | Arrival Dr, Melbourne Airport VIC 3045, Australia |
| Airport Contact Number | +61392971600 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Melbourne Office in Australia
To ensure a smoother journey, passengers can contact the Air China Office in Melbourne for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Changzhou Office in China
- Air China Luzhou Office in China
- Air China Hiroshima Office in Japan
- Air China Riyadh Office in Saudi Arabia
- Air China Bayannur Office in China
- Air China Madrid Sales Office in Spain
- Air China Phnom Penh Sales Office in Cambodia
- Air China Washington D.C. Office in United States
- Air China Sanya Office in China
- Air China Milan Office in Italy
- Air China Daqing Office in China
- Air China Sydney Office in Australia
- Air China Hong Kong Office
- Air China Colombo Office in Sri Lanka
- Air China New York Office in United States
- Air China Lianyungang Office in China
- Air China Yanji Office in China
- Air China Sapporo Sales Office in Japan
- Air China Kuala Lumpur Sales Office in Malaysia
- Air China Xiangyang Office in China
- Air China Ho Chi Minh Office in Vietnam
- Air China Phnom Penh Office in Cambodia
- Air China Chifeng Office in China
- Air China Siem Reap Office in Cambodia
- Air China Osaka Office in Japan
- Air China Zunyi Office in China
- Air China Kashgar Office in China
- Air China Naha Office in Japan
- Air China Medina Office in Saudi Arabia
- Air China Xilinhot Office in China