The Air China Melbourne Office operates from Via Filippo Turati 32 20121 Milano Italy, offering accessible and dependable customer service.
Contact Number: +39-02-655 6322
Working Hours: Everyday- 24 Hrs
Air China Melbourne Airport Office Information
Air China functions out of Terminal 2 (T2) at Melbourne Airport, offering direct access to staff for quick help and solutions.
| Airport Code | MEL |
| Airport Address | Arrival Dr, Melbourne Airport VIC 3045, Australia |
| Airport Contact Number | +61392971600 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Melbourne Office in Australia
To ensure a smoother journey, passengers can contact the Air China Office in Melbourne for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Panama Office
- Air China Shantou Office in China
- Air China Lanzhou Office in China
- Air China São Paulo Office in Brazil
- Air China Hangzhou Office in China
- Air China Toronto Office in Canada
- Air China Beihai Office in China
- Air China Ürümqi Office in China
- Air China Addis Ababa Sales Office in Ethiopia
- Air China Dhaka Office in Bangladesh
- Air China Baotou Office in China
- Air China Manila Office in Philippines
- Air China Madrid Sales Office in Spain
- Air China Astana Office in Kazakhstan
- Air China Dubai Sales Office in United Arab Emirates
- Air China Qiqihar Office in China
- Air China Fuyuan Office in China
- Air China Weihai Office in China
- Air China Kuwait Office
- Air China Naha Office in Japan
- Air China Guangzhou Office in China
- Air China Yangzhou Office in China
- Air China Ulaanbaatar Sales Office in Mongolia
- Air China Dandong Office in China
- Air China Phuket Sales Office in Thailand
- Air China Qingdao Office in China
- Air China Wuxi Office in China
- Air China Vienna Office in Austria
- Air China Luzhou Office in China
- Air China Wuhai Office in China