Turkish Airlines Guangzhou Office in China

  •    Room 6107,Citic Plaza, Tianhebei Road No 233, Guangzhou City, 510613 P.R China
  •    86 20 3877 1690 / +86 10 5697 1330 (Call Center)
  •    Ticketing/reservation service is available everyday between 9:00 – 12:30 and 14:00-18:00 at the front office.”(Closed on Saturday and Sunday)
  •    cantkt@thy.com
Guangzhou, China

Many people find making proper arrangements for their journey difficult, resulting in lousy travel experiences. If you are also someone who falls into this category, you must contact the city office of your airline, which is filled with professionals who can assist you throughout the journey, whether you are departing from somewhere or have an arrival. 

Passengers traveling to or from Guangzhou with Turkish Airlines should get in touch with the Turkish Airlines Guangzhou Office in China to learn in-depth details about flight procedures, baggage allowance, in-flight amenities, airport amenities, aircraft seating arrangements, and more. You can also inquire about the eligibility criteria for the lounge and the amenities you can enjoy. 

Furthermore, learn about your departure and arrival terminal and the facilities you will receive to experience a successful journey. A terminal is where you start and end your expedition, so you must have proper details. Get to know the ticket charges of different cabin classes, special deals, and offers. But this is not the end. The regional office has much to offer, which we discussed in the manual below. So, make sure to read until the end for complete information. 

Information of Turkish Airlines Guangzhou Office

When you are stuck with flight complications, the assistance from travel experts can quickly help you find a way out. But how would you connect with these professionals? Simple! You just have to contact the Turkish Airlines office in Guangzhou and seek immediate assistance. With the shared contact details, you can either call the airline representatives or visit them in person by stopping by the office location.

Address: Room 6107,Citic Plaza, Tianhebei Road No 233, Guangzhou City, 510613 P.R China

Telephone: 86 20 3877 1690 / +86 10 5697 1330 (Call Center)

Fax: 86 20 3877 1697

E-mail: cantkt@thy.com

Working Hours: Ticketing/reservation service is available everyday between 9:00 – 12:30 and 14:00-18:00 at the front office.”(Closed on Saturday and Sunday)

Turkish Airlines Guangzhou Airport Office

Travel complications can arise at any time, but when they occur at the airport, you must head to the Turkish Airlines Guangzhou Airport helpdesk for assistance. At the counter, you will be staffed by the airline representatives. They can help you overcome issues with pre-flight activities, such as check-in, screenings, baggage submission, and boarding. If you need urgent travel requirements on the spot, they can assist with that as well.

Airport Name: Guangzhou Baiyun International Airport

Airport Address: 98W5+959, Baiyun, Guangzhou, Guangdong Province, China

Airport Phone No. +862036066999

Map:

Inquiries about Baggagehttps://www.turkishairlines.com/en-in/any-questions/baggage-information/

Head Office Address and Contact

Having access to the contact details of the Turkish Airlines head office is equally important as knowing the whereabouts of the local office. The head office is the place where you can find your answers when you are dealing with complex travel issues, and the local help centers can offer further assistance. Use the given contact details and connect with the main office official during working hours.

Turkish Airlines Head Office is located at Turkish Airlines General Management Building at Istanbul Atatürk Airport in Yeşilköy, Bakırköy.

Tel : +1 800-874-8875

Email: saleschi@thy.com

Fax: +1 773 686 1668

Official websitehttps://www.turkishairlines.com/

Online Check-inhttps://www.turkishairlines.com/en-int/flights/manage-booking/

Flight Status: https://www.turkishairlines.com/en-int/flights/flight-status

Plane / Aircraft Types

Your entire journey from your city to the desired destination happens on the plane, and the in-flight amenities you receive shape the whole experience. That’s why learning about your onboard facilities is important. The type of aircraft you’ll board will determine the available facilities, comfort, and services on board. Connecting with the Turkish Airlines office representatives and discussing the plane you’ll be on will help you plan better.

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

The Turkish Airlines Customer Care section handles the following inquiries:

Got stuck in a booking issue? Need a quick baggage fee to avoid an oversized penalty? Or is the airline regulation keeping sending you in a loop of confusion? Don’t worry, you can get assistance with all of this in just one place—the Turkish Airlines office in Guangzhou. The representatives at this help center are multi-skilled can can get you out of a difficult situation instantly.

Valet ParkingVisa on ArrivalIn-Flight Entertainment
Flight WifiAirport WifiAirport Facilities
Delayed FlightsEconomy ClassMiles
Flight/Visa InfoAirport LoungesMissing Luggage
Business ClassImmigration ServicesIn-Flight Meals
Duty-Free AllowanceAirport TransfersMeet and Greet
Baggage AllowanceVisa ServicesAirport Lounges
Flight Ticket CancellationOk to BoardFlight Ticket Booking

Contact the Turkish Airlines Guangzhou Office in China and witness the journey of your dreams. The officials are dedicated to helping each passenger and, therefore, ensure to resolve their queries. Do not hesitate briefly before calling the regional office; you will surely get a prompt reply. Have a fantastic journey ahead. 

Frequently Asked Questions:

Does the Guangzhou office handle urgent issues like missed flights?

Yes. The Turkish Airlines office in Guangzhou can provide prompt assistance with unexpected travel disruptions like missed flights, connections, long layovers, etc.

Can the Guangzhou office help passengers traveling with pets?

Traveling with pets is strictly based on the airline’s regulations. So, you must inquire about such information directly from the airline’s city office.

What are the options for upgrading my seat through the Guangzhou office?

The seat upgrade options mainly depend on the type of fare you have selected. You can inquire about seat upgrades, availability, and potential costs directly at the Turkish Airlines office.

Can I call the airline representatives for assistance with a complex itinerary?

Yes, you can call the Turkish Airlines office staff if you have confusion booking a complex itinerary. However, visiting the office personally can speed up the process of seeking a resolution.

Is it possible to book an international flight ticket at the Turkish Airlines office?

Yes. The airline representatives can help you plan your international trip from start to finish, which means you can book, change, and cancel your abroad flight ticket at the office.

Does the Turkish Airlines Guangzhou office provide information about in-flight entertainment?

Yes, it does. The Turkish Airlines office is equipped with every single detail related to airline services and travel regulations. You can inquire about inflight, on-ground, and other services.

Can I get assistance with flight cancellations and refunds at the Guangzhou office?

Yes. You can visit the Turkish Airlines office can help you cancel your flight ticket the right way. If you are eligible for a refund, they can help fill out the form right then and there.

Can I make a prior appointment before visiting the Turkish Airlines office?

You cannot schedule a prior appointment to visit the office, but you can call ahead to ask how long it will take for your turn.

What documents should I bring with hand to book a flight ticket at the Turkish Airlines office?

You will have to come prepared with a decided travel date, destinations, number of passengers flying with you, etc., along with your ID, passport, and visas. The office staff will book your ticket after collecting these details.

Can the Turkish Airlines Guangzhou office help me with booking special assistance services for passengers with medical conditions?

Of course! The office will provide complete support in processing special assistance for passengers with medical needs. But it is necessary to provide the staff with proper health documents.


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