Turkish Airlines Astana Office in Kazakhstan 1-844-800-7208

The flag carrier of Turkey, Turkish Airlines, operates flights to 130 countries worldwide, exceeding the reach of any other airline. To guarantee that passengers enjoy a remarkable journey, the airline has strategically positioned its sales offices in multiple locations around the globe, including Astana, the capital of Kazakhstan. Therefore, if you travel to or from the mentioned location with Turkish Airlines, contact your city office before the scheduled departure.

The moment you connect with the Turkish Airlines Astana Office in Kazakhstan, the officials will provide excellent assistance to all your travel concerns. You can request details on the multiple ways to finalize your check-in, navigate a smooth security screening, the terminal’s location at the airport, baggage allowances, and other pertinent information. Additionally, get to know the working hours of the city office so that you know when to contact the officials to resolve your queries.

It is essential to take practical steps to prepare for a perfect journey, beginning with a conversation with the local office. Whenever you get stuck during the travel or want to know anything, even before the trip, you can acquire the details through the Astana Office of Turkish Airlines. Keep reading for further insights.

Contact Details of the Turkish Airlines Astana Office

When you are out there seeking assistance with your Turkish Airlines flight from Astana, try visiting the nearest city office for help. The Turkish Airlines Astana Office in Kazakhstan can offer all sorts of travel services and support for related issues. You just have to save the given number and address and connect with the airline representatives.

Address: Astana International Airport, Qabanbay Batyr Ave 119, Astana, Kazakhstan

Email:– saleschi@thy.com

Working Hours: Monday – Sunday : 8:30 am – 5:30 pm.

Call Center: +1-800-874-8875

Fax: +1 773 686 1668

Map:

Turkish Airlines Astana Airport Office

Perhaps you are close to the departure date, and you need to glean information on the pre-flight formalities. For that, you can easily connect with the Turkish Airlines Airport Office in Astana and collect details on check-in timings, screening wait time, departure gate, etc. You can also use the attached map to become familiar with your departure and arrival terminals.

Airport Name: Nursultan Nazarbayev International Airport,
Qabanbay Batyr Ave, 020000, Kazakhstan

Airport Phone No. – +7 7172 70 29 99

Turkish Airlines Astana Reservation Contact

Online booking is undoubtedly convenient, but many people still prefer speaking with a representative when making their reservations. This offers peace of mind and ensures all things are in line with travel planning. Use the Turkish Airlines Astana reservation contact details if you also prefer to interact with airline representatives personally for flight booking.

Tel : +7 7172 43 33 32

Email: saleschi@thy.com

Fax: +1 773 686 1668

Working hours
Monday – Sunday : 8:30 am – 5:30 pm.

Official website: https://www.turkishairlines.com/

Online Check-in: https://www.turkishairlines.com/en-int/flights/manage-booking/

Flight Status: https://www.turkishairlines.com/en-int/flights/flight-status/

Head Office Address and Contact

When you are not getting much help from the city office, you must reach out to the Turkish Airlines head office without wasting any time. The head office can assist you with pretty much everything, especially with complex reservations and issues.

Turkish Airlines General Management Building is located at Ataturk Airport in Yesilkoy, Istanbul, Turkey.

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Contact information for Baggage Services

If you are dealing with baggage issues, such as a delayed, missed, or damaged bag, you can connect directly to the Turkish Airlines baggage counter. The representatives will help you file a complaint for damaged bags, track missed items, and give you regular updates on delayed baggage. They can also help you with extra baggage and special item allowance; just contact them through the given number.

Tel: 60 162284603 / +60 162180184

Fax: +61 3 8340 8050

Hours of Operation:
Monday – Sunday : 8:30 am – 5:30 pm.

Inquiries about Baggage: https://www.turkishairlines.com/en-in/any-questions/baggage-information/

Plane / Aircraft Types

Turkish Airlines flies remarkable airplanes for its flight operations, providing the in-flight comfort that its passengers deserve. You get onboard entertainment systems, plenty of in-flight facilities, and, of course, tasty meals. But this does vary based on the type of fare class you have chosen. Therefore, take a close look at the fleet and connect with the airline representatives to know what to expect on your upcoming flight.

Total fleet: 333

Airbus A340-300
Airbus A330-300
Airbus A330-200
Airbus A321-200
Airbus A320-200
Airbus A319-132/100
Boeing B737-800
Boeing B737-700
A310 CARGO
A330-200F CARGO
Boeing 777-300ER
Boeing B737-900 ER
Embraer E195

The Turkish Airlines Customer Care section handles the following inquiries.

The Turkish Airlines office in Astana gives complete travel support to its customers and ensures to make their journey is smooth and trouble-free. You can contact the office for flight booking, ticket changes, upgrades, cancellations, etc. The representatives can also assist and show you the right path when you are stuck and confused with those multiple airline policies.

Valet Parking	Visa on Arrival	In-Flight Entertainment
Flight Wifi	Airport Wifi	Airport Facilities
Delayed Flights	Economy Class	Miles
Flight/Visa Info	Airport Lounges	Missing Luggage
Business Class	Immigration Services	In-Flight Meals
Duty-Free Allowance	Airport Transfers	Meet and Greet
Baggage Allowance	Visa Services	Airport Lounges
Flight Ticket Cancellation	Ok to Board	Flight Ticket Booking

The above details are all you require about the Turkish Airlines Astana Office in Kazakhstan. Seek assistance for flight bookings or cancellations, airport check-in, extra baggage allowance, etc. Regardless of the inquiry you present, you can expect a swift response, allowing you to travel with peace of mind. Best wishes.

Frequently Asked Questions:

Where is the Turkish Airlines city office located in Astana?

Turkish Airlines’ city office is located inside the Nursultan Nazarbayev International Airport in Terminal 1. Travelers can visit the office for flight booking and related assistance.

Can I visit the office in person to seek assistance with flight booking?

Of course! You can visit the office in person for assistance with any aspect of your booking. The airline representatives welcome walk-in customers and provide complete support.

Is the Turkish Airlines Astana office open every day?

No. The Turkish Airlines office in Astana is open from Monday to Friday and closed on Saturday and Sunday, including national holidays.

What are the working hours of the Turkish Airlines office in Astana, Kazakhstan?

The office opens at 10:00 in the morning and continues offering services to its customers until 5:00 in the evening on weekdays.

What travel information does the Turkish Airlines Astana office provide?

The Turkish Airlines office provides information related to your selected fare type, conditions related to ticket changes and cancellations, travel documentation, and more.

How do I reach out to the Turkish Airlines office in Astana?

You can reach out to the Turkish Airlines office in Kazakhstan by phone at 007 (7172) 433322 or visit the office (located in the airport) personally.

Can I visit the office to cancel my flight at the last minute?

Yes, you can. However, we would suggest visiting the office at least a day or a couple of hours before the scheduled departure for ticket cancellations at the eleventh hour.

Can I book special assistance at the Turkish Airlines office?

Yes. You can visit the office or call the airline representatives to request special assistance, such as mobility for the specially abled travelers. Just make sure to connect at least 48 hours before for complete arrangements.

Is it better to call the representatives or visit the city office in person?

Both ways of communicating with Turkish Airlines representatives are better. You can call the office staff for minor queries and visit the office in person for solutions to complex travel conditions.

What documents or details should I bring with me to the Turkish Airlines office for flight cancellations?

You would only need the details of your booking, i.e., the PNR number or the confirmation code you received at the time of flight booking.

Turkish Airlines Astana Office in Kazakhstan