The Air China Hanoi Office operates from Hanoi, Vietnam, offering accessible and dependable customer service.
Contact Number: +842438865047
Working Hours: Everyday- 24 Hrs
Air China Hanoi Airport Office Information
Air China functions out of Terminal 2 (International Terminal) at Noi Bai International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | HAN |
| Airport Address | Phú Minh, Sóc Sơn, Hanoi, Vietnam |
| Airport Contact Number | +842438865047 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Hanoi Office in Vietnam
To ensure a smoother journey, passengers can contact the Air China Office in Hanoi for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Moscow Office in Russia
- Air China São Paulo Office in Brazil
- Air China Busan Office in South Korea
- Air China Ulaanbaatar Office in Mongolia
- Air China Kunming Office in China
- Air China Kuala Lumpur Sales Office in Malaysia
- Air China Ji’an Office in China
- Air China Lanzhou Office in China
- Air China Istanbul Sales Office in Turkey
- Air China Macau Office
- Air China Mandalay Office in Myanmar
- Air China Naha Office in Japan
- Air China Xuzhou Office in China
- Air China Hiroshima Office in Japan
- Air China Stockholm Sales Office in Sweden
- Air China Melbourne Office in Australia
- Air China Panzhihua Office in China
- Air China Nantong Office in China
- Air China Saint Petersburg Office in Russia
- Air China Warsaw Office in Poland
- Air China Islamabad Office in Pakistan
- Air China Islamabad Sales Office in Pakistan
- Air China Stockholm Office in Sweden
- Air China Kuala Lumpur Office in Malaysia
- Air China Dubai Office in UAE
- Air China Auckland Office in New Zealand
- Air China Karachi Sales Office in Pakistan
- Air China Changzhou Office in China
- Air China Liupanshui Office in China
- Air China Karachi Office in Pakistan