The Air China Auckland Office operates from Level 16, No.1 Queen Street Auckland, New Zealand P.O. Box 105658 Auckland Central, NZ, offering accessible and dependable customer service.
Contact Number: +64-9-379 7696
Email: aklapca@air-china.co.nz
Working Hours: Everyday- 24 Hrs
Air China Auckland Airport Office Information
Air China functions out of International Terminal (Main Terminal) at Auckland Airport, offering direct access to staff for quick help and solutions.
| Airport Code | AKL |
| Airport Address | Ray Emery Drive, Māngere, Auckland 2022, New Zealand |
| Airport Contact Number | +6492750789 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Auckland Office in New Zealand
To ensure a smoother journey, passengers can contact the Air China Office in Auckland for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Changde Office in China
- Air China Stockholm Office in Sweden
- Air China Istanbul Office in Turkey
- Air China Irkutsk Office in Russia
- Air China Siem Reap Office in Cambodia
- Air China São Paulo Office in Brazil
- Air China Karamay Office in China
- Air China Paris Office in France
- Air China Guilin Office in China
- Air China Hong Kong Sales Office
- Air China Johannesburg Office in South Africa
- Air China Düsseldorf Office in Germany
- Air China Hanoi Office in Vietnam
- Air China Xiangyang Office in China
- Air China Daegu Office in South Korea
- Air China Xuzhou Office in China
- Air China Yanji Office in China
- Air China Hiroshima Office in Japan
- Air China Tokyo Office in Japan
- Air China Ibaraki Office in Japan
- Air China Guiyang Office in China
- Air China Qiqihar Office in China
- Air China Madrid Office in Spain
- Air China Athens Sales Office in Greece
- Air China Melbourne Office in Australia
- Air China Nice Office in France
- Air China Ho Chi Minh Office in Vietnam
- Air China Addis Ababa Sales Office in Ethiopia
- Air China Colombo Sales Office in Sri Lanka
- Air China Surat Thani Office in Thailand