The Air China Ordos Office operates from Ordos Airport FVWC+67F, Ejin Horo Banner, Ordos City, Inner Mongolia, China, 017200, offering accessible and dependable customer service.
Contact Number: +86 1061462560
Email: ffp@airchina.com
Working Hours: Everyday- 24 Hrs
Air China Ordos Airport Office Information
Air China functions out of Main Passenger Terminal at Ordos Airport, offering direct access to staff for quick help and solutions.
| Airport Code | DSN |
| Airport Address | FVWC+67F, Ejin Horo Banner, Ordos City, Inner Mongolia, China, 017200 |
| Airport Contact Number | +864778589669 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Ordos Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Ordos for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Manila Office in Philippines
- Air China Hangzhou Office in China
- Air China Liuzhou Office in China
- Air China Xiamen Office in China
- Air China Shenyang Office in China
- Air China Hong Kong Office
- Air China Changchun Office in China
- Air China Kunming Office in China
- Air China Lanzhou Office in China
- Air China Hiroshima Office in Japan
- Air China Nice Office in France
- Air China Surat Thani Office in Thailand
- Air China Dubai Office in UAE
- Air China Dandong Office in China
- Air China Addis Ababa Sales Office in Ethiopia
- Air China Chengdu Office in China
- Air China Düsseldorf Office in Germany
- Air China Kashgar Office in China
- Air China Hong Kong Sales Office
- Air China Seoul Office in South Korea
- Air China Istanbul Sales Office in Turkey
- Air China Colombo Sales Office in Sri Lanka
- Air China Mianyang Office in China
- Air China Pyongyang Office in North Korea
- Air China Guangyuan Office in China
- Air China Madrid Sales Office in Spain
- Air China Hohhot Office in China
- Air China Sydney Sales Office in Australia
- Air China Nagasaki Office in Japan
- Air China Shiquanhe Office in China