The Air China Shiyan Office operates from Shiyan, China, offering accessible and dependable customer service.
Contact Number: +86 719 887 6999
Working Hours: Everyday- 24 Hrs
Air China Shiyan Airport Office Information
Air China functions out of Terminal 3 at Shiyan Wudangshan Airport, offering direct access to staff for quick help and solutions.
| Airport Code | SZX |
| Airport Address | JQHX+Q82, Mao Jian Qu, Shiyan, Hubei, China, 442012 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Shiyan Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Shiyan for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Shizuoka Office in Japan
- Air China Ulanhot Office in China
- Air China Düsseldorf Office in Germany
- Air China Jinghong Office in China
- Air China Jiuzhaigou Office in China
- Air China Tehran Office in Iran
- Air China Luzhou Office in China
- Air China Karachi Office in Pakistan
- Air China Geneva Sales Office in Switzerland
- Air China Houston Sales Office in United States
- Air China Dalian Office in China
- Air China Shantou Office in China
- Air China Los Angeles Office in United States
- Air China Hami Office in China
- Air China Bayannur Office in China
- Air China Nyingchi Office in China
- Air China Budapest Sales Office in Hungary
- Air China Lijiang Office in China
- Air China Istanbul Office in Turkey
- Air China Fuzhou Office in China
- Air China Madrid Sales Office in Spain
- Air China Geneva Office in Switzerland
- Air China Istanbul Sales Office in Turkey
- Air China Nanjing Sales Office in China
- Air China Jakarta Office in Indonesia
- Air China Dunhuang Office in China
- Air China Harbin Office in China
- Air China Shenyang Office in China
- Air China Changzhi Office in China
- Air China San Jose Office in United States