The Air China Xi’an Office operates from Xi’an Xianyang International Airport, CQP4+RWW, Wei Cheng Qu, Xianyang, Shaanxi, China, offering accessible and dependable customer service.
Contact Number: +86 1061462560
Working Hours: Everyday- 24 Hrs
Air China Xi’an Airport Office Information
Air China functions out of Terminal 2 (T2) at Xi’an Xianyang International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | XIY |
| Airport Address | CQP4+RWW, Wei Cheng Qu, Xianyang, Shaanxi, China |
| Airport Contact Number | +862988796997 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Xi’an Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Xi’an for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Kuwait Office
- Air China Shanghai Office in China
- Air China Busan Office in South Korea
- Air China Aksu Office in China
- Air China Bangkok Sales Office in Thailand
- Air China Baotou Office in China
- Air China Wuhan Office in China
- Air China Jiamusi Office in China
- Air China Medina Office in Saudi Arabia
- Air China Washington D.C. Office in United States
- Air China Bucharest Office in Romania
- Air China Guilin Office in China
- Air China Jinghong Office in China
- Air China Sapporo Office in Japan
- Air China Sendai Office in Japan
- Air China Kuala Lumpur Sales Office in Malaysia
- Air China Zhangjiajie Office in China
- Air China Fuyang Office in China
- Air China Geneva Sales Office in Switzerland
- Air China Seoul Office in South Korea
- Air China Guangzhou Office in China
- Air China Harbin Office in China
- Air China Phuket Sales Office in Thailand
- Air China Ulaanbaatar Office in Mongolia
- Air China Baghdad Office in Iraq
- Air China Sharjah Office in United Arab Emirates
- Air China Beijing Office in China
- Air China Munich Office in Germany
- Air China Montreal Office in Canada
- Air China Liuzhou Office in China