The ANA Airlines Hanoi Office operates from BIDV Tower 9th Floor 194 Tran Quang Khai Street, Hoan Kiem District, Hanoi, Vietnam, offering accessible and dependable customer service.
Contact Number |
+84 24 3926 2808 (English and Vietnamese) |
Working Hours |
8:30 am – 5:30 pm (Monday – Friday) / 8:30 am – 12:30 pm (Saturday) |
ANA Airlines Cargo Office Information |
|
Address |
Room 325, 3rd Floor, NTS building, Noibai Cargo Terminal, Noibai International Airport, Soc Son District, Hanoi City, Vietnam |
Office Hours |
19:00 – 16:00+1 |
Telephone Number |
+84-24-3850-1330 (Ext 4400/4433) |
Fax |
+84-24-3584-3296 |
ANA Airlines Cargo Sales Office |
|
Address |
Room 325-3rd Floor, NTS Building, Noibai cargo terminal, Noibai Int’l Airport, Soc Son dist., Hanoi city, Vietnam |
Contact Number |
+84-24-3850-1330 |
Fax |
+84-24-3584-3296 |
Working Hours |
Mon-Fri: 09:00 ～ 17:00hr, Sat & Sun: off |
All Nippon Airways Hanoi Airport Office Information
ANA Airlines functions out of Terminal 2 at Noi Bai International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | HAN |
| All Nippon Airways Airport Address | Phú Minh, Soc Son, Hanoi, Vietnam |
| Airport Contact Number | +841900636535 |
| Airport Working Hours | 24 hours 7 days/week |
Map:
ANA Airlines Corporate Office: Everything You Need to Know Before You Fly
ANA Airlines Headquarters, located at All Nippon Airways, Shiodome City Center, 1-5-2 Higashi Shimbashi Minato-ku Tokyo 105-7133 Japan, acts as the central point for handling escalated requests, complex queries, and customer complaints.
| HQ Contact Number | +81-3-6704-5555 / 81-3-6735-1000 |
| Head Office Fax No. | 81-3-6735-1005 |
| Corporate Office Email Address | customerservices@ana.co.jp |
| HQ Official Website | https://www.ana.co.jp/en/us/ |
All Nippon Airways Baggage / Other Services Information
| Forgotten Items/Checked Baggage | (+84)-(0)24-3926-2808 / (+84)-(0)24-3587-6004 |
| Working Hours | 8:30-17:30 (Mon-Fri) |
| Inquiries for Baggage | https://www.ana.co.jp/en/us/travel-information/baggage-information/ |
| Flight Delays and Cancellations | https://www.ana.co.jp/en/in/travel-information/cancellation-and-delays/ |
| Baggage Lost and Found | https://www.ana.co.jp/en/us/travel-information/baggage-information/damage-lost/ |
| Online Check-in | https://www.ana.co.jp/en/us/travel-information/online-check-in/ |
| ANA Airlines Airport Lounges Info | https://www.ana.co.jp/en/in/travel-information/lounges/ |
| Flight Status | https://www.ana.co.jp/fs/int/en/ |
| Flight Reservation | https://aswbe-i.ana.co.jp/international_asw/pages/revenue/search/roundtrip/search_roundtrip_input.xhtml?CONNECTION_KIND=IND&LANG=en |
Understanding ANA Airlines Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support All Nippon Airways flights across multiple international routes, including:
| Airbus A320 | Boeing 767 |
| Airbus A320-200 | Boeing 767-200 |
| Airbus A320neo | Boeing 767-300 |
| Airbus A321 | Boeing 777 |
| Airbus A321-100 | Boeing 777-200 |
| Airbus A321-200 | Boeing 777-300 |
| Airbus A321neo | Boeing 777-300ER |
| Airbus A380 | Boeing 777-9 |
| Airbus A380-800 | Boeing 777F |
| Boeing 737 | Boeing 787 Dreamliner |
| Boeing 737-200 | Boeing 787-8 Dreamliner |
| Boeing 737-500 | Boeing 787-9 Dreamliner |
| Boeing 737-700 | Boeing 787-10 Dreamliner |
| Boeing 737-800 |
Travel Services Available Through the ANA Airlines Hanoi Office in Vietnam
To ensure a smoother journey, passengers can contact the ANA Airlines Office in Hanoi for a range of travel-related services.
| ANA Mileage Club | Ok to Board | Flight Ticket Cancellation |
| Visa Information | Visa Services | Baggage Allowance |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | ANA Duty Free | ANA Mobile App |
| ANA Lounges | ANA Codeshare | Flight/Visa Info |
| Animals and Pets | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | ANA Mileage Club |
ANA Airlines Offices Other Locations
- ANA Airlines Phnom Penh Office in Cambodia
- ANA Airlines Akita Office in Tōhoku region, Japan
- ANA Airlines Hakodate Office in Hokkaidō, Japan
- ANA Airlines Calgary Office in Canada
- ANA Airlines Bordeaux Office in France
- ANA Airlines Fukushima Office in Tōhoku region, Japan
- ANA Airlines Qingdao Office in China
- ANA Airlines Manila Office in Philippines
- ANA Airlines Berlin Office in Germany
- ANA Airlines Madrid Office in Spain
- ANA Airlines Tsushima Island Office in Kyūshū, Japan
- ANA Airlines Okinawa Office in Kyūshū, Japan
- ANA Airlines Bangkok Office in Thailand
- ANA Airlines New York City Office in New York, United States
- ANA Airlines Hong Kong Office
- ANA Airlines Shenyang Office in China
- ANA Airlines Ho Chi Minh Office in Vietnam
- ANA Airlines Delhi Office in India
- ANA Airlines Chicago Office in United States
- ANA Airlines Ottawa Office in Canada
- ANA Airlines Vancouver Office in Canada
- ANA Airlines Toronto Office in Canada
- ANA Airlines Mumbai Office in India
- ANA Airlines Guangzhou Office in China
- ANA Airlines Dalian Office in China
- ANA Airlines Stockholm Office in Sweden
- ANA Airlines Tokyo Office in Kantō region, Japan
- ANA Airlines Dublin Office in Republic of Ireland
- ANA Airlines Washington D.C. Office in United States
- ANA Airlines Shanghai Office in China