Ethiopian Airlines Hargeisa Office in Somalia

We understand that with booking your flights with Ethiopian Airlines, you might come up with several questions or need assistance regarding your plans. Isn’t it? So, do you have any idea where to find the help you need? No, right? So make the Ethiopian Airlines Hargeisa Office your go-to resource for all travel-related inquiries. 

Well, if you are wondering how one sales office handles all your queries, wonder no more! This local office is staffed with dedicated and knowledgeable professionals who are well equipped to manage all your travel concerns.

Need Help? Contact the Hargeisa Office

For quick answers and solutions, you can consider contacting the office staff beforehand. The airline offers a number of ways to get in touch, including phone, email, and in-person visits. 

Ethiopian Airlines Hargeisa Office Address	Deero Mall, Wadada Madax-tooyada, Hargeysa, Somalia
Operating Hours	Monday-Sunday: 7 am–8 pm
Ethiopian Airlines Hargeisa Office Contact Number	+2522528445
Fax Number	258 21303596

Map:

Airport Name	Hargeisa International Airport
Airport Office Address	G39M+6F3, Hargeisa, Somalia
Telephone Number	+252 63 3104651

Connect with the Head Office

Not all complicated issues can be resolved locally. Therefore, Ethiopian has a head office to ensure all your questions are addressed efficiently.

Head Office Address	Ethiopian Airlines, Bole International Airport, Addis Ababa, Ethiopia
Contact Information	+251-11-5178054
FAX	+251-11- 661 1474
Working Hours	Monday-Sunday: 7 am–8 pm
Email Address	CustomerRelations@ethiopianairlines.com

Apart from all this, if you need to stay updated on all the latest offers, deals, discounts, etc, you can follow the airline’s social media handles. By engaging with these platforms, you can save a lot of time and money. 

Official Website	ethiopianairlines.com
Facebook Page	Facebook
Instagram Handle	Instagram
Twitter Account	X (Twitter)
Youtube	YouTube

Plane / Aircraft Types

Airbus A350-900	Boeing 787-8
Boeing 737-700	Boeing 787-9
Boeing 737-800	Bombardier Dash 8 Q400
Boeing 737 MAX 8	Boeing 757-200PCF (Cargo Fleet)
Boeing 767-300ER	Boeing 777F (Cargo Fleet)
Boeing 777-200LR	Boeing 777-300ER

Assistance At The Sales Office

The Airline’s Hargeisa Office has more than you might think to offer. Whether you are planning to change your current ticket type, need information on flight fare conditions, and refund guidelines, the regional office has all the assistance you need for a smooth travel experience. 

Ticketing Desk	Ticket Cancellation	Manage Reservation
Self-Service Kiosk	Track flight status	Ongoing Discounts and Deals
Medical Help	Mobility Aids	Priority boarding
Track refund status	Purchase additional luggage	in-flight entertainment
Access airport lounges	Bringing sports equipment	Unaccompanied Minor Service
Get flight delay compensation	Track Your Refund	Learn about baggage allowance
Pet Travel Policy	Bookings for group travel	Pet Travel Policy
Unaccompanied Minor Services	Lost and Found Department	Information Counter

Reserve Your Seats

The Hargeisa Office will not just help you reserve a seat, but their representatives will also assist you with choosing the best seat for your comfort and needs. If you have some special requests regarding your seat, like needing extra legroom, preferring a window or aisle seat, or any other specific preferences, they can accommodate these to make your journey more comfortable. 

Make Cancellations

Passengers who need to cancel their tickets can do so by contacting the Hargeisa Office. The representatives will assist you with the cancellation process, provide information on any applicable fees, and guide you on how to apply for a refund if eligible. Also, check the airline’s cancellation guidelines to understand the policies and any associated fees.

Get A Refund

Once you have applied for a refund, the representatives at the Hargeisa Office will process your request and keep you informed about the status of your refund. All you have to do is make sure that all required documents are submitted and updated correctly. 

Special Assistance

Passengers looking for special help must inform the Ethiopian Airlines Hargeisa Office at least 48 hours before your departure date. No matter if you need wheelchair assistance, stretcher service, or any other special arrangements, the staff is there to ensure your needs are met. 

Common Queries