The Air China Sanya Office operates from West Office Area of Phoenix Waterside Gloria Resort, No.555 East of the River Road, Sanya City, Hainan Province, offering accessible and dependable customer service.
Contact Number: 0898-88898370
Working Hours: Everyday- 24 Hrs
Air China Sanya Airport Office Information
Air China functions out of Terminal 1 (T1) at Sanya Phoenix International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | SYX |
| Airport Address | 8C37+F3M, Fenghuangzhen, Tian Ya Qu, Sanya, Hainan, China, 572000 |
| Airport Contact Number | 0898-88898370 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Sanya Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Sanya for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Yancheng Office in China
- Air China Hanoi Office in Vietnam
- Air China Panama Office
- Air China Sendai Office in Japan
- Air China Guilin Office in China
- Air China Xichang Office in China
- Air China Hong Kong Office
- Air China Kathmandu Sales Office in Nepal
- Air China Xi’an Office in China
- Air China Colombo Sales Office in Sri Lanka
- Air China Cairo Office in Egypt
- Air China Beihai Office in China
- Air China Wuhai Office in China
- Air China Zhengzhou Office in China
- Air China Ho Chi Minh Office in Vietnam
- Air China Chongqing Office in China
- Air China Los Angeles Office in United States
- Air China Changzhi Office in China
- Air China Toronto Office in Canada
- Air China Jakarta Office in Indonesia
- Air China Warsaw Office in Poland
- Air China Yinchuan Office in China
- Air China Brisbane Office in Australia
- Air China Huizhou Office in China
- Air China London Office in United Kingdom
- Air China Lanzhou Office in China
- Air China Siem Reap Office in Cambodia
- Air China Bangkok Office in Thailand
- Air China Manila Office in Philippines
- Air China Mudanjiang Office in China