The Air China Nanjing Office operates from F1, Huangpu Building, Huangpu Road, Xuanwu District, Nanjing, Postal Code: 10016, offering accessible and dependable customer service.
Contact Number: 1800 200 6799
Working Hours: Everyday- 24 Hrs
Air China Nanjing Airport Office Information
Air China functions out of Terminal 1 at Nanjing Lukou International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | NKG |
| Airport Address | China, Jiangsu, Nanjing, Jiangning District, Yingbin Rd, 禄口街道南京禄口国际机场 邮政编码: 211113 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Nanjing Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Nanjing for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Chengdu Office in China
- Air China Osaka Office in Japan
- Air China Hotan Office in China
- Air China Düsseldorf Office in Germany
- Air China Huizhou Office in China
- Air China Paris Office in France
- Air China Bangalore Office in India
- Air China Istanbul Sales Office in Turkey
- Air China Hami Office in China
- Air China Jinghong Office in China
- Air China Changzhi Office in China
- Air China Wuhan Office in China
- Air China Riyadh Sales Office in Saudi Arabia
- Air China Taiyuan Office in China
- Air China Nice Office in France
- Air China Geneva Office in Switzerland
- Air China Karachi Office in Pakistan
- Air China Karamay Office in China
- Air China Colombo Sales Office in Sri Lanka
- Air China Auckland Office in New Zealand
- Air China Shantou Office in China
- Air China Hulunbuir Office in China
- Air China Lanzhou Office in China
- Air China Toronto Office in Canada
- Air China Phnom Penh Office in Cambodia
- Air China Zürich Office in Switzerland
- Air China Athens Sales Office in Greece
- Air China Panzhihua Office in China
- Air China Daqing Office in China
- Air China Yiwu Office in China