The Air China Zürich Office operates from Nuescheler Strasse 35, CH 8001, Zurich, Switzerland, offering accessible and dependable customer service.
Contact Number: 41-44-2136080
Email: ffp@airchina.com
Working Hours: Everyday- 24 Hrs
Air China Zürich Airport Office Information
Air China functions out of Terminal E at Zurich Airport, offering direct access to staff for quick help and solutions.
| Airport Code | ZRH |
| Airport Address | Switzerland |
| Airport Contact Number | +41438162211 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Zürich Office in Switzerland
To ensure a smoother journey, passengers can contact the Air China Office in Zürich for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Wuxi Office in China
- Air China Beihai Office in China
- Air China Singapore Office
- Air China Minsk Office in Belarus
- Air China Qiqihar Office in China
- Air China Hefei Office in China
- Air China Saint Petersburg Office in Russia
- Air China Tokyo Sales Office in Japan
- Air China Liuzhou Office in China
- Air China Yinchuan Office in China
- Air China Wuhai Office in China
- Air China Bucharest Office in Romania
- Air China Daqing Office in China
- Air China Xilinhot Office in China
- Air China São Paulo Office in Brazil
- Air China Ulanhot Office in China
- Air China Zhangjiajie Office in China
- Air China Medina Office in Saudi Arabia
- Air China Mianyang Office in China
- Air China Aksu Office in China
- Air China Warsaw Sales Office in Poland
- Air China Lima Office in Peru
- Air China Hong Kong Office
- Air China Daegu Office in South Korea
- Air China Sydney Sales Office in Australia
- Air China Hiroshima Office in Japan
- Air China Tehran Office in Iran
- Air China Zhuhai Office in China
- Air China London Sales Office in United Kingdom
- Air China Lijiang Office in China