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Contact All Nippon Airways Headquarters in Tokyo, Japan

  •    Shiodome City Center, 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo 105-7140, Japan
  •    +81-3-6735-5011
  •    Monday to Friday, 9 :00 AM to 5:30 PM
  •    anag_infosec@ana.co.jp
Tokyo, Japan

The All Nippon Airways (ANA) Headquarters is located in the Shiodome City Center in Minato, Tokyo, Japan. This building has been facilitating all the operations as the main office for Japan’s largest airline. The office manages a huge network flying to both Japanese cities and destinations around the world.

Basic Details About the ANA Main Office

Use this information to quickly locate the ANA Japan corporate office and get in touch with specific departments when needed. The table below lists the main office details.

Airline NameAll Nippon Airways
All Nippon Airways Head Office AddressShiodome City Center, 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo 105-7140, Japan
Building NameShiodome City Center
Paret CompanyANA Holdings Inc.
Founded InDecember 1952
President & CEO of ANAShinichi Inoue
Main Hub AirportTokyo Haneda Airport (HND), Tokyo Narita Airport (NRT)
ANA Airlines Contact Number+81-3-6704-5555
Alliance MembershipStar Alliance (joined October 1999)
Official Websitewww.ana.co.jp

Finding the ANA Corporate Office

The ANA Tokyo Headquarters sits in the Shiodome area, which is a modern business district in Minato ward. Shiodome City Center is a tall building that has many different companies, ANA’s office take up several floors in this complex. The location is in central Tokyo, making it easy to reach by train and subway.

In case you’re wondering what this office does, the ANA corporate office Tokyo has many important departments working together every day. All the activities are performed to maintain flight operations and customer services. 

The ANA Holdings Tokyo office works Monday to Friday during the usually business hours. It is closed on weekends and Japanese national holidays. The shared contact details connect you to the main desk, and the staff can send you to the right department based on what you need help with.

Scroll through to get the updated contact details and ANA head office location on your device.

ANA Corporate Office AddressShiodome City Center, 1-5-2 Higashish-Simbashi, Minato-ku, Tokyo, 105-7140, Japan (〒105-7140 東京都港区東新橋1-5-2 汐留シティセンター)
ANA Airlines Contact Details+81-3-6735-5011
Working hoursMonday to Friday, 9 :00 AM to 5:30 PM
Emailanag_infosec@ana.co.jp

ANA Head Office Location Map:

All About All Nippon Airways

All Nippon Airways started its operation in 1952 as a small helicopter and airplane transport company called Japan Helicopter and Aeroplane Transport. Over the years it kept getting bigger and adding more planes and routes.

The ANA Airlines company profile now shows that it is the country’s largest airline, even bigger than Japan Airlines, its main competitor. It is famous for its excellent service and has won many awards over the years. ANA has been rated as a 5-star airline by Skytrax for 12 years in a row, which precisely shows how much passengers like flying with them.

ANA’s Flight Network Around the World

ANA flies to many cities across Japan and around the world. The airline uses Tokyo as its main hub, with most international flights leaving from Narita Airport and most domestic flights leaving from Haneda Airport. 

RegionCountryCity
Japan (Domestic)JapanFukuoka
Japan (Domestic)JapanSapporo
AsiaChinaBeijing
AsiaIndiaDelhi
AsiaThailandBangkok
EuropeGermanyFrankfurt
EuropeItalyMilan
OceaniaAustraliaSydney
North AmericaUSALos Angeles

Get the Latest News from ANA Headquarters

Wrap your head around some of the recent news made by the All Nippon Airways head office this year. If you’d like to stay updated on such announcements, then do not forget to follow the airline on its social media handles.

  • ANA increased flights to Hong Kong from Narita and Haneda and added more flights to Perth.
  • ANA revealed “THE Room FX,” the largest business class seat for Boeing 787-9, launching in 2026 on long international routes, featuring sliding doors and full-flat beds.
  • ANA will merge its domestic and international booking systems, allowing easier bookings, one-way international awards using miles, and unified baggage rules.

Frequently Asked Questions:

Can I visit the ANA headquarters building to buy tickets?

You can visit the ANA nearby ticketing counter for flight booking and other related services. The main office can offer assistance with complex procedures and flight disruptions.

How do I complain about a bad flight experience with ANA?

Call the customer service number for your country or email through the ANA website contact form. Include your booking reference and flight details for faster help.

What time does the ANA headquarters office open for calls?

The ANA Airlines contact switchboard works Monday to Friday, 10 AM to 12 PM and 1 PM to 5 PM Japan time. Customer service works 24/7 separately.

Is the ANA office easy to reach from Tokyo airports?

Yes, the ANA Tokyo Headquarters in Shiodome is about 30 minutes from Haneda Airport by train and one hour from Narita Airport using express trains.

Can I use Google Maps to find the ANA headquarters?

Yes, search “Shiodome City Center Tokyo” or “ANA Japan corporate office” in maps. The building address is 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo for exact directions.

Does ANA have customer service offices in other countries?

Yes, ANA has ticketing offices and customer support in many countries worldwide. Each country has local phone numbers and staff who speak the local language.

What’s the difference between ANA and ANA Holdings?

ANA Holdings Tokyo is the parent company that owns All Nippon Airways airline plus other businesses like Peach Aviation and cargo companies under one big group.

How do I contact ANA about lost baggage from my flight?

Don’t call headquarters. Contact the airport baggage service desk or ANA customer service Japan phone lines immediately. They track luggage and arrange delivery to you.

Can international travelers call the Tokyo headquarters for help?

It is better to call your country’s ANA airlines contact details customer service number. They have staff speaking your language and can help with bookings faster than headquarters.

Where can I find the full ANA Airlines company profile online?

Visit the official ANA website at www.ana.co.jp for complete company information, fleet details, route maps, and history. The ANA airlines company profile section explains everything clearly.

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