Etihad Airways Jakarta Office in Indonesia

Don’t let the travel concerns ruin your mood, let alone your entire journey. Whether you are heading to the north or south, if your destination of departure is Indonesia, you can seek assistance from the Etihad Airways Jakarta Office in Indonesia.

Find below the essentials to connect with the professionals who will ensure that you have everything you need to have a better journey than ever. 

Talk to The Etihad Airways Office

Making connections with the airline’s office staff before planning your trip will have a number of perks during your journey. So we suggest you talk to the Etihad Airways Jakarta Office staff as soon as you confirm your tickets with them. Apart from this, you can unlock services like easy check-in and exciting discounts in just one conversation. 

Etihad Airways Jakarta Office Address	Summitmas 2, 12th Floor, JL Jend Sudirman Kav 61-62, Post Code 12190, Jakarta, Indonesia, Jakarta, Indonesia
Etihad Airways Jakarta Office contact number	1 (877) 690-0767/ 00622129716200
Email ID	dutymediaofficer@etihad.ae
Working Hours	Everyday- 24 Hrs
Airport Name	Soekarno–Hatta International Airport
Airport Address	Pajang, Tangerang City, Banten, Indonesia
Check Flight Status	https://www.etihad.com/en-ae/manage/flight-tracker
Online Check-In	https://www.etihad.com/en-ae/manage/check-in
Baggage Inquiries	Etihad Airways baggage inquiries

Etihad Airways Jakarta Airport Map Location:

Head Office Can Be Your Stop-Shop!

Sometimes, the city office fails to resolve your concerns. Don’t worry, there is another way! You can make a visit or contact the airline’s head office. It has a staff member who is ready to fill you in with A to Z information about your air travel. Here is the official address and contact details: 

Airlines Head Office Address	Etihad Airways, New Airport Road Khalifa City A, PO Box 35566 Abu Dhabi, United Arab Emirates
Head Office Contact Number	+971 25 11 0000, +971 25 99 0000, +971 600 555 666 (24×7)
Airline’s Head Office Email Address	info@etihad.ae
Etihad Airways Official Website	https://www.etihad.com

Fleets and Aircraft in Service For Etihad

Talking about the various aircraft owned by Etihad, we can say they are all well-managed and equipped with services. Focusing on every traveler’s comfort zone, the airlines allow you to select your own seat and add amenities of your choice. 

AIRCRAFT	NAMES
Airbus A319-100	Airbus A350-1000
Airbus A320-200	Airbus A380-800
Airbus A320neo	Boeing 777-200LR
Airbus A321-200	Boeing 777-300ER
Airbus A321neo	Boeing 777-8
Airbus A330-200	Boeing 777-9
Airbus A330-300	Boeing 787-9
Airbus A340-500
Airbus A340-600
Airbus A350-900
Etihad Cargo Fleet
Airbus A330-200F
Boeing 747-400F
Boeing 747-8F
Boeing 777F
Total Fleets	128

Make An Easy Reservation For Your Flight

Why stand in the long queues when you can go for simple ways? Online reservation is your one very simple method to reserve a seat with extra legroom and add all the amenities you were planning to add to your journey. All you need to do is reach out to the office staff and seek guidance on how you can reserve your seat online or make any changes to your current ticket type. In case you wish to reserve your flight offline, consider learning all the booking guidelines beforehand to smoothen your process at the ticketing counter. 

Available Check-in Options

Etihad has numerous check-in options to make your travel journey hassle-free. Offline check-in might take extra time, but once you know about online check-in methods, you can make your work easy. One can also use the self-service kiosks located near the check-in counters. Passengers enter the required information on the machine and get a valid boarding pass in no time. Also, you can begin check-in on your mobile app and download or print your boarding pass at your home.

Learn About the Baggage Limit

Sometimes, travelers with zero baggage knowledge fail to follow the baggage allowance guidelines, especially when they are in a hurry. Well, we suggest you do not spoil your journey even before it has started. Contact the airline’s office staff and ask them about the luggage limit and items that are prohibited inside the aircraft. When you have proper information about what products are restricted by the airline, you can easily pass the security screening before your flight in no time. 

Get A Refund After Cancellation

Etihad understands that sudden plans often come your way, which is why you cancel your ticket. Valuing your money, the airlines give you a chance to get a refund or reschedule your flight. But remember that you ask for your refund up to four hours before your flight, or a no-show fee will be applied. To get your refund quickly, you can visit the airline’s official website, enter your flight details, and request a refund. If the airline cancels your flight due to some unfortunate event, the airline will notify you via email.

Have a Stress-Free Journey with Your Pet

Traveling with your pet sounds like an exciting idea! Passengers who are planning to bring on their trip will enjoy their journey from start to finish. Etihad welcomes you and your pet with gratitude and makes sure that you both have a safe and secure journey. But before that, you must be familiar with certain pet travel guidelines to avoid any rush at the airport. If you fail to submit all the required documents, your pet will not be permitted to fly, so plan carefully. 

Visit the Lost And Found Desk 

During air travel, passengers may encounter many mishaps, one of which is losing their items. Isn’t it? If you are also worried about the same, then don’t. The airline has a separate lost and found department, where they have well-trained staff who reunite their customers with their lost items. All they ask for is your accurate details of the lost item and track them down in all possible ways. Also, the help center will help you recover essential items like passports and travel documents. 

Ask for Special Assistance

Let the Etihad Airways office in Jakarta staff know how the airline can help the passenger with a medical condition, has any special ability, or needs to make a reservation for a child as an unaccompanied minor. Whatever guidance you need, the office staff is there to help! Furthermore, if a pregnant lady decides to fly, the airline will ask for a medical certificate, depending on the stage of pregnancy. Airlines always advise you to speak to your doctor before making any traveling plans.

Here Is What The Sales Office Offers!

Who doesn’t wanna take advantage of all the facilities and services that the airline provides within your budget? There is something for every arriving and departing passenger, irrespective of their ticket type. Therefore, if you are looking for easy ways to complete your pre-flight tasks, please find the must-read information below! 

Seat Upgrades	Check-in Desk	Airfare Refund
Cancellation Policy	Extra Baggage	Special Needs
Rebook Your Flight	Medical Aid	Baggage Limit
Get In-flight entertainment	Delayed and Lost Luggage	On Board Wifi Facility
Info on Travel Documents	Travel Insurance	Flight Miles for Upgrades & Bookings
Pet Travel Regulations	Unaccompanied Minor Bookings	Request Wheelchair Assistance
Discounts and Exciting Offers	Enable In-Flight Meal option	Delayed Flight Details
Sports Equipment	Travel Insurance	Rebooking Facilities
WiFi Connectivity	Chauffeur Services	Lap Child & Infant Travels

 Commonly Asked Questions