The Japan Airlines Kuala Lumpur Office operates from Mezzanine Level Main Terminal Building, 4th Floor, KLIA Departure, Kuala Lumpur International Airport, Selangor, 64000 Sepang, Malaysia, offering accessible and dependable customer service.
Japan Airlines Kuala Lumpur Office Contact Number: +601800813366 / 800-81-8674 (English / Chinese Language) / +81-6-7633-4129 (International Call Charges Apply / Japanese)
Email: jal_ask@jal.com
Working Hours: 8:00 am – 6:00 pm (daily)
Japan Airlines Kuala Lumpur Airport Office Information
Japan Airlines functions out of Terminal 1 at Kuala Lumpur International Airport, offering direct access to staff for quick help and solutions.
Airport Code: KUL
Airport Address: 64000 Sepang, Selangor, Malaysia
Airport Contact Number: +60387762000
Map:
Japan Airlines Head Office Details
Japan Airlines Headquarters, located at Nomura Real Estate Bldg, 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo, Japan, acts as the central point for handling escalated requests, complex queries, and customer complaints.
Head Office Contact Number: +81 3 54605747
Corporate Office Email Address: jal_priority@ask.jal.co.jp
HQ Office Hours: 7:00 am – 8:00 pm daily (Japan Time, GMT+9)
Official Website: https://www.jal.co.jp/
Japan Airlines Provides a Variety of Planes and Aircraft
The fleet comprises a range of modern aircraft that support Japan Airlines flights across multiple international routes, including:
- Airbus A300
- Airbus A300-600
- Airbus A350 XWB
- Airbus A350-900
- Airbus A350-1000
- Boeing 737
- Boeing 737-400
- Boeing 737-800
- Boeing 747
- Boeing 747-100
- Boeing 747-200
- Boeing 747-300
- Boeing 747-400
- McDonnell Douglas DC-10
- McDonnell Douglas DC-10-40
- Boeing 767
- Boeing 767-200
- Boeing 767-300
- Boeing 777
- Boeing 777-200
- Boeing 777-300
- Boeing 777-300ER
- Boeing 787 Dreamliner
- Boeing 787-8 Dreamliner
- Boeing 787-9 Dreamliner
- Convair CV-880
- Convair CV-880
- Douglas DC-8
- Douglas DC-8-30
- Douglas DC-8-50
- Douglas DC-8-60/70
- McDonnell Douglas MD-11
- McDonnell Douglas MD-11
- McDonnell Douglas MD-80
- McDonnell Douglas MD-81
- McDonnell Douglas MD-87
- McDonnell Douglas MD-90
- McDonnell Douglas MD-90
Japan Airlines Kuala Lumpur Office Customer Care Manages the Below Queries
To ensure a smoother journey, passengers can contact the Japan Airlines Office in Kuala Lumpur for a range of travel-related services.
| Immigration Services | Seats Enquiries and Selection | In-Flight Entertainment |
| Flight Ticket Booking | Corporate Rewards Program | Airport Facilities |
| Flight Ticket Rescheduling | JAL Lounges | Transit Information |
| Flight/Visa Info | JAL Mobile App | Missing Luggage |
| JAL Duty Free | Immigration Services | Animals and Pets |
| JAL Codeshare | Airport Facilities | Meet and Greet |
| Baggage Allowance | Receipts and Refunds | Oneworld® Codeshare |
| Flight Ticket Cancellation | Travel Insurance | JAL Mileage Bank |
Japan Airlines Offices Other Locations
- Japan Airlines Tokunoshima Office in Japan
- Japan Airlines Tokyo Office in Japan
- Japan Airlines Nagoya Office in Japan
- Japan Airlines San Francisco Office in United States
- Japan Airlines Vienna Office in Austria
- Japan Airlines Lisbon Office in Portugal
- Japan Airlines Chennai Office in India
- Japan Airlines Wellington Office in New Zealand
- Japan Airlines Yamaguchi-Ube Office in Japan
- Japan Airlines Kushiro Office in Japan
- Japan Airlines Paris Office in France
- Japan Airlines Seoul Office in South Korea
- Japan Airlines Nagasaki Office in Japan
- Japan Airlines Shirahama Office in Japan
- Japan Airlines Kōchi Office in Japan
- Japan Airlines Beijing Office in China
- Japan Airlines Miyazaki Office in Japan
- Japan Airlines Seattle Office in Washington State, United States
- Japan Airlines Taipei Office in Taiwan
- Japan Airlines Zurich Office in Switzerland
- Japan Airlines Sapporo Office in Japan
- Japan Airlines Boston Office in United States
- Japan Airlines Delhi Office in India
- Japan Airlines Akita Office in Japan
- Japan Airlines Naha Office in Japan
- Japan Airlines Kitakyushu Office in Japan
- Japan Airlines Hiroshima Office in Japan
- Japan Airlines Ōzora Office in Japan
- Japan Airlines Stockholm Office in Sweden
- Japan Airlines Tokushima Office in Japan