The Japan Airlines Kuala Lumpur Office operates from Mezzanine Level Main Terminal Building, 4th Floor, KLIA Departure, Kuala Lumpur International Airport, Selangor, 64000 Sepang, Malaysia, offering accessible and dependable customer service.
Japan Airlines Kuala Lumpur Office Contact Number: +601800813366 / 800-81-8674 (English / Chinese Language) / +81-6-7633-4129 (International Call Charges Apply / Japanese)
Email: jal_ask@jal.com
Working Hours: 8:00 am – 6:00 pm (daily)
Japan Airlines Kuala Lumpur Airport Office Information
Japan Airlines functions out of Terminal 1 at Kuala Lumpur International Airport, offering direct access to staff for quick help and solutions.
Airport Code: KUL
Airport Address: 64000 Sepang, Selangor, Malaysia
Airport Contact Number: +60387762000
Map:
Japan Airlines Head Office Details
Japan Airlines Headquarters, located at Nomura Real Estate Bldg, 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo, Japan, acts as the central point for handling escalated requests, complex queries, and customer complaints.
Head Office Contact Number: +81 3 54605747
Corporate Office Email Address: jal_priority@ask.jal.co.jp
HQ Office Hours: 7:00 am – 8:00 pm daily (Japan Time, GMT+9)
Official Website: https://www.jal.co.jp/
Japan Airlines Provides a Variety of Planes and Aircraft
The fleet comprises a range of modern aircraft that support Japan Airlines flights across multiple international routes, including:
- Airbus A300
- Airbus A300-600
- Airbus A350 XWB
- Airbus A350-900
- Airbus A350-1000
- Boeing 737
- Boeing 737-400
- Boeing 737-800
- Boeing 747
- Boeing 747-100
- Boeing 747-200
- Boeing 747-300
- Boeing 747-400
- McDonnell Douglas DC-10
- McDonnell Douglas DC-10-40
- Boeing 767
- Boeing 767-200
- Boeing 767-300
- Boeing 777
- Boeing 777-200
- Boeing 777-300
- Boeing 777-300ER
- Boeing 787 Dreamliner
- Boeing 787-8 Dreamliner
- Boeing 787-9 Dreamliner
- Convair CV-880
- Convair CV-880
- Douglas DC-8
- Douglas DC-8-30
- Douglas DC-8-50
- Douglas DC-8-60/70
- McDonnell Douglas MD-11
- McDonnell Douglas MD-11
- McDonnell Douglas MD-80
- McDonnell Douglas MD-81
- McDonnell Douglas MD-87
- McDonnell Douglas MD-90
- McDonnell Douglas MD-90
Japan Airlines Kuala Lumpur Office Customer Care Manages the Below Queries
To ensure a smoother journey, passengers can contact the Japan Airlines Office in Kuala Lumpur for a range of travel-related services.
| Immigration Services | Seats Enquiries and Selection | In-Flight Entertainment |
| Flight Ticket Booking | Corporate Rewards Program | Airport Facilities |
| Flight Ticket Rescheduling | JAL Lounges | Transit Information |
| Flight/Visa Info | JAL Mobile App | Missing Luggage |
| JAL Duty Free | Immigration Services | Animals and Pets |
| JAL Codeshare | Airport Facilities | Meet and Greet |
| Baggage Allowance | Receipts and Refunds | Oneworld® Codeshare |
| Flight Ticket Cancellation | Travel Insurance | JAL Mileage Bank |
Japan Airlines Offices Other Locations
- Japan Airlines Izumo Office in Japan
- Japan Airlines Guangzhou Office in China
- Japan Airlines Beijing Office in China
- Japan Airlines Helsinki Office in Finland
- Japan Airlines Hanamaki Office in Japan
- Japan Airlines Jakarta Office in Indonesia
- Japan Airlines Singapore Office
- Japan Airlines Manila Office in Philippines
- Japan Airlines Kagoshima Office in Japan
- Japan Airlines Kumamoto Office in Japan
- Japan Airlines Kushiro Office in Japan
- Japan Airlines Hong Kong Office in China
- Japan Airlines Ōita Office in Japan
- Japan Airlines Yamagata Office in Japan
- Japan Airlines Bengaluru Office in India
- Japan Airlines Headquarters — Tokyo Corporate Office Whereabouts
- Japan Airlines Dhaka Office in Bangladesh
- Japan Airlines Barcelona Office in Spain
- Japan Airlines Misawa Office in Japan
- Japan Airlines Sapporo Office in Japan
- Japan Airlines Tianjin Office in China
- Japan Airlines Chicago Office in United States
- Japan Airlines Gold Coast Office in Australia
- Japan Airlines Bangalore Office in India
- Japan Airlines Obihiro Office in Japan
- Japan Airlines Shanghai Office in China
- Japan Airlines Brussels Office in Belgium
- Japan Airlines Zurich Office in Switzerland
- Japan Airlines Honolulu Office in United States
- Japan Airlines Akita Office in Japan