Japan Airlines Manila Office in Philippines

  •    SKY Plaza Building, 6788 Ayala Ave, Legazpi Village, Makati, Metro Manila, Philippines
  •    +63284032763
  •    8:30 am - 5:30 pm (Monday - Friday)
  •    jal_ask@jal.com
Manila, Philippines

Planning your dream vacation from Japan to Manila, but booking flights online seems confusing and stressful? Maybe you need additional help with your flight booking, or you just need someone to explain all those fare types in person. Whatever your travel needs are, the Japan Airlines Manila Office in Philippines can help achieve them with its travel experts. Whether you are visiting Japan for the first time or you’ve been a frequent flyer, it’s always nice to have backup support for your trip. Plus, this page gives you all the contact details you need to reach out to them. Scrolling through this page, you will discover why visiting this local office can save you time and money and give you a stress-free journey.

The Japan Airlines Manila Office operates from SKY Plaza Building, 6788 Ayala Ave, Legazpi Village, Makati, Metro Manila, Philippines, offering accessible and dependable customer service.

The Japan Airlines Manila Office provides you with expert assistance with almost every travel-related service, especially with complex itineraries. Booking at the office means getting clear explanations on different flight options, baggage rules, and required documents, and even suggestions on the best travel dates for cheaper flights. So, save the contact details of the office NOW!

Japan Airlines Manila Office Contact Number: +63284032763

Email: jal_ask@jal.com

Working Hours:  8:30 am – 5:30 pm (Monday – Friday)

Japan Airlines Manila Airport Office Information

Japan Airlines functions out of Terminal 3 at Ninoy Aquino International Airport, offering direct access to staff for quick help and solutions.

Airport Code: NAIA

Airport Name: Ninoy Aquino International Airport

Airport Address: Pasay, 1300 Metro Manila, Philippines

Airport Contact Number: Pasay, 1300 Metro Manila, Philippines

Map:

Japan Airlines Head Office Details

Japan Airlines Headquarters, located at Nomura Real Estate Bldg, 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo, Japan, acts as the central point for handling escalated requests, complex queries, and customer complaints.

Head Office Contact Number:  +81 3 54605747

Corporate Office Email Address: jal_priority@ask.jal.co.jp

HQ Office Hours: 7:00 am – 8:00 pm daily (Japan Time, GMT+9)

Official Website: https://www.jal.co.jp/

Japan Airlines Provides a Variety of Planes and Aircraft

The fleet comprises a range of modern aircraft that support Japan Airlines flights across multiple international routes, including:

  • Airbus A300
    • Airbus A300-600
  • Airbus A350 XWB
    • Airbus A350-900
    • Airbus A350-1000
  • Boeing 737
    • Boeing 737-400
    • Boeing 737-800
  • Boeing 747
    • Boeing 747-100
    • Boeing 747-200
    • Boeing 747-300
    • Boeing 747-400
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-40
  • Boeing 767
    • Boeing 767-200
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-200
    • Boeing 777-300
    • Boeing 777-300ER
  • Boeing 787 Dreamliner
    • Boeing 787-8 Dreamliner
    • Boeing 787-9 Dreamliner
  • Convair CV-880
    • Convair CV-880
  • Douglas DC-8
    • Douglas DC-8-30
    • Douglas DC-8-50
    • Douglas DC-8-60/70
  • McDonnell Douglas MD-11
    • McDonnell Douglas MD-11
  • McDonnell Douglas MD-80
    • McDonnell Douglas MD-81
    • McDonnell Douglas MD-87
  • McDonnell Douglas MD-90
    • McDonnell Douglas MD-90

Japan Airlines Manila Office Customer Care Manages the Below Queries

To ensure a smoother journey, passengers can contact the Japan Airlines Office in Manila for a range of travel-related services.

Immigration ServicesSeats Enquiries and SelectionIn-Flight Entertainment
Flight Ticket BookingCorporate Rewards ProgramAirport Facilities
Flight Ticket ReschedulingJAL LoungesTransit Information
Flight/Visa InfoJAL Mobile AppMissing Luggage
JAL Duty FreeImmigration ServicesAnimals and Pets
JAL CodeshareAirport FacilitiesMeet and Greet
Baggage AllowanceReceipts and RefundsOneworld® Codeshare
Flight Ticket CancellationTravel InsuranceJAL Mileage Bank

Planning your vacation to a beautiful country like Japan should be an exhilarating experience, not stressful or confusing. However, international trips are often surrounded by complex issues, unexpected changes in plans, and perplexing travel policies and restrictions. Therefore, you must contact the Japan Airlines Manila Office in Philippines to make sure no travel complications can hinder your trip. The office staff provides personal attention and instant solutions. What else do you need when you are struggling with arranging your itinerary? So, save the complete contact list on your device and travel without a single doubt in your head.

Frequently Asked Questions:

Do I need to speak Japanese when flying with Japan Airlines?

Not at all! Japan Airlines flight attendants speak English, and you’ll often find Filipino crew members on Manila routes. Additionally, the Manila office staff are also fluent in English and the local language.

Can the Manila office arrange special meals for my dietary restriction on the Japan Airlines flight?

Yes. The Japan Airlines Manila Office can arrange various meals, including vegan, allergy-free, and diabetic.

What happens if there’s a typhoon and my flight gets cancelled?

In that case, the Manila office will automatically rebook you on the next available flight at no cost. Of course, there are some terms and conditions, which you will learn by contacting the office directly.

Can I upgrade my seat or class through the Japan Airlines Manila Office?

Yes. You can contact the office or visit them to request cabin upgrades and book a seat in a premium cabin. However, this completely depends on the current condition and your fare type.

How early should I visit the Manila office before my flight?

It is recommended to visit the Manila office at least two to three days before your flight departure for any booking changes or special requests.

Where is the Japan Airlines city office located in the Philippines?

Japan Airlines has its Philippines office in Manila City, where passengers can seek assistance with flight booking and travel-related services.

How can I contact JAL customer service in the Philippines?

If you want to contact JAL customer representatives in the Philippines, you must get in touch with its city office in Manila (+63284032763).

Where can I find the regulations for the JAL carry-ons?

You can check out the JAL official website or contact the office staff to learn about baggage rules and restrictions.

When can I use online check in for my JAL Manila flight?

The online check-in facility starts 24 hours before the scheduled departure of your JAL flight from Manila. If you need assistance with anything, you can contact the city office.

I deleted my JAL Manila flight confirmation email. What should I do?

If you accidentally deleted your confirmation email, you can retrieve it from the “Manage Booking” or “Retrieve Booking” feature. If you need assistance, you can contact the Manila office as well.

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