Southwest Airlines came into the aviation market in 1971 and has its main office at Love Field Airport in Dallas, Texas. This is a budget airline, but quite surprisingly, it doesn’t charge fees for bags and lets travelers change their flight without paying extra money. The Southwest Airlines Headquarters manages over 3,400 flights every day and has more than 46,000 staff across America. So, when you need help with your flight or have questions about the airline’s special rules, you can contact the Southwest HQ for quick help and answers.
How Southwest’s Central Office Helps Customers
The SW Airlines Headquarters handles special requests of travelers that aren’t usually processed on the website. Its team can help with group bookings and take care of complaints when things go wrong. They also guide travelers in understanding the unique seating system. If you want to get in touch with the SW Airlines Headquarters, check out the contact number mentioned below.
| Southwest Airlines Headquarters Address | Southwest Airlines, 2702 Love Field Drive HDQ-1PR Dallas TX 75235 |
| Contact Number | (214) 792-4000 |
| Customer Service Number | (214) 792-5015 |
| Operating Hours | Monday – Friday: 9am – 6pm |
| Email Address | southwestairlines@ifly.southwest.com |
| Official Website | https://www.southwest.com/ |
Finding Southwest’s Main Office on a Map
The Southwest Headquarters Dallas office is at Love Field Drive. You can use your phone’s map app or GPS to get directions that lead you to the door of the office. The following map will make it easier to locate the head office.
How to Get Help From Southwest When You Have Problems
Southwest HQ has many ways to help you when something goes wrong with your trip. You can connect with its team using your mobile app, which lets you chat with airline representatives right from your phone. If you need quick assistance on the go, you can also call them. If you need to write a long message about a problem, you can fill out a form on their website or email them. You will usually have to wait for a couple of business days to get a response. For serious issues, you can visit the Southwest Headquarters Dallas office and talk face-to-face with travel agents.
You can call the phone numbers below for free, except where stated. Keep in mind that some international numbers may require you to use a landline.
| General Questions | 1-800-I-FLY-SWA (1-800-435-9792) |
| Calling from Aruba | 588-2900 |
| Calling from Bahamas | 1-855-202-3403 1-855-202-3402 (en español) |
| Calling from Belize | 0-800-0078684 0-800-247-5463 (en español) |
| Calling from Costa Rica | 0-800-012-1916 0-800-012-1917 (en español) |
| Calling from Dominican Republic | 1-800-751-9039 1-800-751-9038 (en español) |
| Calling from Grand Cayman | 1-844-670-7914 1-844-670-7990 (en español) |
| Calling from Jamaica | 1-800-425-8130 1-800-425-8089 (en español) |
| Calling from Mexico | 800-083-1179 800-083-1178 (en español) |
| Southwest Vacations | 1-800-243-8372 |
| Existing Hotel Reservations | 1-888-850-3958 1-866-938-1297 (En español) |
| Teletypewriter (TTY) | 1-800-533-1305 |
| Automated Flight Information | 1-888-SWA-TRIP (1-888-792-8747) |
| Rapid Rewards | 1-800-445-5764 |
| Group Travel Services | 1-800-433-5368 |
Details on Southwest Airlines Fleet
If you want to know about the details and facilities available on the Southwest Airlines fleet, you can contact the head office for information. The staff can inform you about the in-flight amenities, seat types, and other services available on your flight. Presently, Southwest has been using the following planes for its flight operations, and your ride will be on one of the following:
- Boeing 737
- Boeing 737-200
- Boeing 737-300
- Boeing 737-500
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 7
- Boeing 737 MAX 8
Southwest Airlines Is Here to Assist You With All Your Queries
Here are all the ways you can contact Southwest Airlines when you need help, be it for flight booking, baggage issues, or business travel.
| Web Check-in | Airport Wifi | Self-Service Kiosk Check-in |
| Flight Information | In-Flight Entertainment | Visa on Arrival |
| Animals and Pets | Seats Enquiries and Selection | Rapid Rewards® |
| Flight Ticket Cancellation | In-Flight Wifi | Visa Information |
| Aeroplan® Miles | Airport Facilities | Airport Transfers |
| Duty-Free Allowance | Maple Leaf Lounges | Baggage Allowance |
| ClassicPlus | Concierge Services | Unaccompanied Minor |
| Airport Counter Check-in | Missing Luggage | Receipts and Refunds |
The Southwest headquarters helps travelers with complex travel issues, besides taking care of all the airline activities. You can contact its staff by phone, email, or in person, all during working hours. The Southwest Airlines team works hard to ensure your trip goes smoothly and you have a good time flying with them.
Frequently Asked Questions:
The headquarters of Southwest Airlines is in Dallas, Texas, at Love Field Airport.
You can contact the Southwest head office through phone calls, emails, the official website, or in person by visiting the office.
The address of the Southwest head office is 2702 Love Field Drive, Dallas, TX 75235.
The Southwest Airlines main office can help with group bookings, passenger complaints, special requests, and questions about their unique seating system.
Yes. You can visit the Dallas headquarters during working hours if you have issues that need to be discussed face-to-face with airline staff.
You can use a map app or GPS on their mobile device to get directions to Love Field Drive in Dallas, Texas, where the headquarters is located.
The fastest way is to call the 24-hour customer service number (1-800-435-9792), use the Southwest app to chat, or check their website’s help form.
Southwest Airlines is known for not charging additional fees for checked bags and allows flight changes without extra cost.
Yes, you can contact the Southwest office for assistance with baggage issues. The team can guide you in the right direction.
Yes, passengers can fill out a form on the Southwest Airlines website or send mail to their Dallas, Texas, headquarters address for assistance.
Southwest Airlines Offices Other Locations
- Southwest Airlines Phoenix Office in Arizona
- Southwest Airlines Charleston Office in South Carolina
- Southwest Airlines Las Vegas Office in Nevada
- Southwest Airlines Richmond Office in Virginia
- Southwest Airlines Kailua–Kona Office in Hawaii
- Southwest Airlines Austin Office in Texas
- Southwest Airlines Minneapolis Office in Minnesota
- Southwest Airlines Hartford Office in Connecticut
- Southwest Airlines Honolulu Office in Hawaii
- Southwest Airlines Oklahoma Office
- Southwest Airlines Havana Office in Cuba
- Southwest Airlines Tampa Office in Florida
- Southwest Airlines Long Island Office in New York
- Southwest Airlines Reno Office in Nevada
- Southwest Airlines Punta Cana Office in Dominican Republic
- Southwest Airlines Denver Office in Colorado
- Southwest Airlines El Paso Office in Texas
- Southwest Airlines Syracuse Office in New York
- Southwest Airlines Portland Office in Maine
- Southwest Airlines Albany Office in New York
- Southwest Airlines Cozumel Office in Mexico
- Southwest Airlines Chicago Office in Illinois
- Southwest Airlines Jackson Office in Mississippi
- Southwest Airlines Myrtle Beach Office in South Carolina
- Southwest Airlines Columbus Office in Ohio
- Southwest Airlines New York Office
- Southwest Airlines Kahului Office in Hawaii
- Southwest Airlines Detroit Office in Michigan
- Southwest Airlines Wichita Office in Kansas
- Southwest Airlines Cancún Office in Mexico