The Air China Nanjing Office operates from F1, Huangpu Building, Huangpu Road, Xuanwu District, Nanjing, Postal Code: 10016, offering accessible and dependable customer service.
Contact Number: 1800 200 6799
Working Hours: Everyday- 24 Hrs
Air China Nanjing Airport Office Information
Air China functions out of Terminal 1 at Nanjing Lukou International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | NKG |
| Airport Address | China, Jiangsu, Nanjing, Jiangning District, Yingbin Rd, 禄口街道南京禄口国际机场 邮政编码: 211113 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Nanjing Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Nanjing for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Hakodate Office in Japan
- Air China Chengdu Office in China
- Air China Istanbul Sales Office in Turkey
- Air China Daocheng Office in China
- Air China Stockholm Office in Sweden
- Air China Cairo Office in Egypt
- Air China Taizhou Office in China
- Air China Ningbo Office in China
- Air China Sydney Office in Australia
- Air China Almaty Office in Kazakhstan
- Air China Vancouver Sales Office in Canada
- Air China Shenyang Office in China
- Air China Nagasaki Office in Japan
- Air China Brisbane Office in Australia
- Air China Datong Office in China
- Air China Addis Ababa Office in Ethiopia
- Air China Phnom Penh Office in Cambodia
- Air China Paris Office in France
- Air China Bayannur Office in China
- Air China Harbin Office in China
- Air China Irkutsk Office in Russia
- Air China Lima Office in Peru
- Air China Geneva Sales Office in Switzerland
- Air China Qamdo Office in China
- Air China Lijiang Office in China
- Air China Colombo Office in Sri Lanka
- Air China Xi’an Office in China
- Air China Busan Office in South Korea
- Air China Jingdezhen Office in China
- Air China Ganzhou Office in China