The Air Canada headquarters is established in Saint-Laurent, Montreal, Quebec, Canada. It is located near the Montréal-Pierre Elliott Trudeau International Airport, which is also the airline’s primary hub. You will find all the crucial contact information, numbers, whereabouts, and email addresses on this page.
Whereabouts and Contact Credentials of the Air Canada Headquarters
Just a single glance at this table can help you note down the Air Canada head office’s whereabouts and contact details.
| Airline Name | Air Canada |
| Air Canada HQ City | Quebec, Canada |
| Air Canada Head Office Address | Air Canada Centre, PO Box 14000, Station Airport, Dorval, Quebec, H4Y 1H4, Canada |
| Air Canada HQ Office Landmark | Situated Near the Montréal-Pierre Elliott Trudeau International Airport |
| Air Canada Corporate Office Phone Number | +1 514 393-3333 / +1 888 247 22 62 (toll charges may apply) |
| Air Canada HQ Working Hours | Monday to Friday: 9:00 AM – 5:00 PM |
| Air Canada Corporate Office Fax Number | +1 866 584 03 80 |
| Air Canada Head Office Email Address | media@aircanada.ca |
| Air Canada Official Website | www.aircanada.com |
Head Office Mailing Address
Air Canada Centre, 7373 Boulevard Côte-Vertu West, Saint-Laurent, Quebec H4Y 1H4, Canada
Alternative Mailing Address:
Air Canada, P.O. Box 64239, RPO Thorncliffe, Calgary, Alberta T2K 6J7, Canada
Reach Out to the Air Canada Customer Service Representatives
Contact the nearest sales office for any concerns relating to flight bookings, ticket modifications, or minor queries.
- Canada & USA: 1-888-247-2262
- Aeroplan (Loyalty Program): 1-800-361-5373
- UK: 0-808-812-6310 (Airline Reservations)
- France: Place an internet call via the official website.
- Germany: 069 66779573
- Australia: Place an internet call via the official website.
- China (Beijing): Toll Free 400 051 8831
- Japan: 050-3109-4894
For other countries/regions, visit Air Canada’s Contact Us page for phone number details.
Type of Travel Matters That You Can Forward to the Air Canada HQ
Reach out to the Air Canada main office in Quebec when you have detailed questions or problems that need senior-level handling, including:
- Issues with airline service complaints.
- Unique requests not covered by standard policies.
- Urgent medical assistance during travel.
- Flight or itinerary interruptions.
And when your concerns are related to mundane travel-related tasks or flight bookings, connect with the nearest sales office or contact the customer service team.
- Refund guide: Get full assistance to process refunds on your canceled, refundable tickets.
- Check-in guidelines: Receive clear information on check-in times, procedures, and the documents you need to have ready.
- Baggage rules: You can easily understand all the rules and restrictions that apply to your checked Baggage or carry-on items.
- Cancellation policy: Speak with the representatives to learn the details of the cancellation policy, including any related fees.
- Guide with name change policy 2026: Make a straightforward correction for any spelling mistakes in the name on your ticket.
Other Ways to Contact the Air Canada Officials
Besides getting in touch with the main office, you also have these other convenient ways to contact Air Canada representatives.
Email Addresses
- Customer Relations: Use the online form at aircanada.com/feedback
- Baggage Services: baggage@aircanada.ca
- Media Relations: media@aircanada.ca
- Accessibility Services: accessible@aircanada.ca
Social Media Links
- Facebook: @AirCanada
- Twitter: @AirCanada (Main), @AirCanadaHelp (support)
- Instagram: @AirCanada
- Youtube: @AirCanada
- LinkedIn: @AirCanada
Mobile Application
The Air Canada mobile app is available for iOS and Android devices, offering booking management, mobile boarding passes, Aeroplan tracking, and direct access to customer support.
Live Chat
Get access to live chat support through the Air Canada website for immediate assistance with reservations and general inquiries.
Telephone Accessibility
- TTY Service (Hearing Impaired): 1-800-361-8071
About Air Canada Corporate Office
Air Canada, the nation’s flag carrier and largest airline, was founded in 1937 originally as Trans-Canada Air Lines. With over 85 years of aviation history, Air Canada has established itself as a leading international carrier. The Air Canada corporate office is responsible for managing and controlling the company’s core operations.
- Founded: April 10, 1937 (as Trans-Canada Air Lines)
- Primary Hub: Toronto Pearson International Airport (YYZ)
- Major Hubs: Montréal-Trudeau International Airport (YUL), Vancouver International Airport (YVR)
- IATA Code: AC
- ICAO Code: ACA
- Callsign: AIR CANADA
- Fleet Size: 200+ aircraft
- Destinations: 220+ destinations across 6 continents
- Alliance: Star Alliance member (founding member since 1997)
- Subsidiaries: Air Canada Rouge, Air Canada Cargo
Frequently Asked Questions:
Missing luggage gets handled by airport baggage staff where you landed or through customer support lines. The main office doesn’t manage baggage tracking or recovery for passengers.
Dial customer support for your area or open the Air Canada app on your phone. Individual flight details aren’t available through the corporate office.
Call customer support immediately or go to the airport service counter. Staff there will help you book another flight or begin refund procedures.
Sales offices near you can fix small spelling mistakes. Complete name replacements aren’t permitted after tickets are issued by the airline.
Air Canada runs its main corporate building in Montreal close to Pierre Elliott Trudeau International Airport at 7373 Boulevard Côte-Vertu Ouest, Saint-Laurent, Quebec.
Unscheduled visits aren’t accepted at the main building. Call or send emails to appropriate departments. Sales offices in your city accept walk-in visitors.
Reach customer support by calling or through the website portal. All money-back requests and reimbursements get processed through the customer service division.
Corporate offices manage airline operations and difficult passenger situations. Regular bookings, ticket updates, and standard requests go through customer support channels.
Regular ticketing isn’t done at corporate offices. Make reservations or cancel trips using the website, support hotline, or visit sales locations near you.
Reach corporate offices by dialing their phone line for serious matters, email your concerns, or fax any paperwork that needs official review.
Air Canada Offices Other Locations
- Air Canada Manila Sales Office in Philippines
- Air Canada São Paulo Office in Brazil
- Air Canada San José Office in Costa Rica
- Air Canada Cancún Office in Mexico
- Air Canada Shanghai Office in China
- Air Canada Fort McMurray Office in Canada
- Air Canada Sydney Office in Australia
- Air Canada Kelowna Office in Canada
- Air Canada Moscow Office in Russia
- Air Canada Sydney Sales Office in Australia
- Air Canada Auckland Office in New Zealand
- Air Canada Frankfurt Office in Germany
- Air Canada Sydney, NS Office in Canada
- Air Canada Rome Sales Office in Italy
- Air Canada Cozumel Office in Mexico
- Air Canada Bordeaux Office in France
- Air Canada Delhi Office in India
- Air Canada Milan Office in Italy
- Air Canada Hong Kong Office
- Air Canada Port of Spain Office in Trinidad and Tobago
- Air Canada Edmonton Office in Canada
- Air Canada Yellowknife Office in Canada
- Air Canada Philipsburg Office in Sint Maarten
- Air Canada Salt Lake Sales Office in United States
- Air Canada Madrid Office in Spain
- Air Canada George Town Office in Bahamas
- Air Canada Berlin Office in Germany
- Air Canada Moncton Office in Canada
- Air Canada Las Vegas Office in United States
- Air Canada Hamilton Office in Bermuda