The Air China Hefei Office operates from 1-1913 JINYUHUAFU Office Buliding, 297 Changjiang West Rd., Hefei, Anhui 230031, CHINA, offering accessible and dependable customer service.
Contact Number: 0551-62853999
Working Hours: Everyday- 24 Hrs
Air China Hefei Airport Office Information
Air China functions out of main terminal at Hefei Xinqiao International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | HFE |
| Airport Address | China, Anhui, Hefei, 肥西县 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Hefei Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Hefei for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China San Francisco Office in United States
- Air China Hanoi Office in Vietnam
- Air China Vancouver Sales Office in Canada
- Air China Sydney Office in Australia
- Air China New York Office in United States
- Air China Melbourne Office in Australia
- Air China Kuwait Office
- Air China Nagasaki Office in Japan
- Air China Baotou Office in China
- Air China Munich Office in Germany
- Air China Frankfurt Office in Germany
- Air China Singapore Sales Office
- Air China Panzhihua Office in China
- Air China Nanning Office in China
- Air China Belgrade Office in Serbia
- Air China Sharjah Office in United Arab Emirates
- Air China Fuyang Office in China
- Air China Vienna Office in Austria
- Air China Brisbane Office in Australia
- Air China Stockholm Office in Sweden
- Air China Surat Thani Office in Thailand
- Air China Changchun Office in China
- Air China Tirana Office in Albania
- Air China Jiuzhaigou Office in China
- Air China Huangshan Office in China
- Air China Xi’an Office in China
- Air China Chiang Mai Office in Thailand
- Air China Dandong Office in China
- Air China Changde Office in China
- Air China Hotan Office in China