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Wizz Air Kraków Sales Office in Poland

  •    Wizz Air, Kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland
  •    +48 12 295 5800
  •    Monday – Friday: 09:00 AM – 06:00 PM
  •    info@wizzair.com
Kraków, Poland

Reaching out to the Wizz Air Kraków Sales Office in Poland is best for receiving immediate assistance and travel solutions. You can contact the help center by phone or plan to visit in person. This way, you can easily get help with flight booking, ticket cancellations, upgrades, changes, and more.

Check out this page for the correct contact details and reliable guidance on making quick changes to your online booking.

Easy Flight Reservations and Ticket Updates at the Wizz Air Kraków Sales Office

Wizz Air Kraków Sales Office AddressWizz Air, Kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland
Wizz Air Kraków Booking Office Hotline Number+48 12 295 5800
Wizz Air Kraków Ticketing Office HoursMonday – Friday: 09:00 AM – 06:00 PM
Wizz Air Kraków Sales Office Emailinfo@wizzair.com
Wizz Air Damaged or lost bags and items Ruleshttps://www.wizzair.com/en-gb/help-centre/damaged-or-lost-bags-and-items
Wizz Air Booking information and serviceshttps://www.wizzair.com/en-gb/help-centre/booking-information-and-services
Wizz Air Delay, Cancellation and Refund
Policys		https://www.wizzair.com/en-gb/help-centre/delay-cancellation-and-refund
Wizz Air Booking Modification Ruleshttps://www.wizzair.com/en-gb/help-centre/booking-modification
Thai Airways Flight Statushttps://www.wizzair.com/en-gb/help-centre/current-flight-status#/

Make Changes to Wizz Air Tickets Online

Visit the official Wizz Air homepage and make the necessary changes easily via the “Manage Booking” option. You just need the booking reference to log in to your account and access all the features.

If you have any doubts or encounter any complications, contact the Wizz Air sales office in Krakow for instant resolution.

Wizz Air Ticket Cancellation Process

Travelers can cancel their Wizz Air flight up to 3 hours before departure by paying a certain fee amount. Those with a premium bundle can cancel for free. However, there are some terms and conditions.

  1. Log in to your Wizz Air account using your email and password.
  2. Go to your bookings section and select the flight you want to change.
  3. Click “Details,” then select the “Manage Booking” option to proceed.
  4. Choose “Change Flight” and pick your preferred new travel date.
  5. Pay any fare difference if required, then submit to confirm the changes.
  6. Check your email for the updated ticket once it’s fully processed.

Check out the Wizz Air Madrid sales office contacts.

Rescheduling Wizz Air Flight Departure

Wizz Air’s flight change policy allows changes to flight date, time, and destination. You can easily postpone, pre-pone, or change the arrival location up to 3 hours before departure. You will have to pay a fee and fare difference (if applicable) for successful modifications.

  1. Access your Wizz Air account by signing in with your credentials on the site or app.
  2. Locate the relevant booking under your trips list and open it for editing.
  3. Tap “View Details,” then “Manage My Booking” to start making changes.
  4. Opt for “Modify Flight” and select the updated date or time you prefer.
  5. Cover any additional charges shown, then finalize by clicking confirm.
  6. Expect the revised itinerary to arrive in your email shortly after.

Check In Online & Download Boarding Pass

The airline opens two different check-in windows. When the seat is pre-selected, the traveler can check in from 1 month to 3 hours before departure. If you have to select your seats, you can check in 24 hours before flight departure.

  1. Begin by visiting the Wizz Air website or opening their app on your device.
  2. Sign in to your account using the email and password linked to your booking.
  3. Search for your flight under the “Check-in” or “My Trips” area.
  4. Enter your booking reference or e-ticket number to load the details.
  5. Add passenger information, choose seats if available, and review everything.
  6. Accept terms, complete check-in, and download or email your boarding pass.

Check Out the Wizz Air Kraków Airport Sales Office Location and Contacts

Airport NameJohn Paul II International Airport Kraków-Balice
Wizz Air Kraków Airport Sales Office AddressKapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland
Wizz Air Kraków Airport Ticketing Office Contact Number+48122955800
Wizz Air Kraków Airport Sales Office Hours24 hours (daily)

Map Location:

Reach Wizz Air Headquarters When Local Solutions Aren’t Enough

Access essential contact details of Wiz Air Headquarters and resolve complex travel matters quickly. 

Wizz Air Head Office AddressWizz Air Hungary Ltd.
No. 6, Lechner Ödön fasor, Budapest, HU-1095, Hungary
Wizz Air Corporate HQ Office Phone Number+48 32 213 29 16
Wizz Air HQ Office Opening HoursMonday – Friday: 8:00 AM to 5:00 PM
Wizz Air Headquarters Office Emailinfo@wizzair.com
Wizz Air Official Websitehttps://www.wizzair.com/en-gb

Wizz Air Modern Aircraft Collection

  • Airbus A320
    • Airbus A320-200
    • Airbus A320neo
  • Airbus A321
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200

Reliable Travel Assistance You Can Get at the Wizz Air Kraków Sales Office in the Poland

Wizz Air Partner ServicesFlight Ticket BookingBaggage Allowance
Wizz Air Gift VoucherFlight Ticket CancellationDuty Free Allowance
Wizz MultiPassGroup BookingSelf Service Kiosk Check-in
Wizz Air Airport LoungesWeb / Online Check-inConcierge Services
Wizz Air PriorityAirport Counter Check-inVisa on Arrival
Airport TransportationIn-Flight MealsAnimals and Pets

Wizz Air Name Correction Policy 2026

Wizz Air permits correction of name spelling errors, addition of a middle name, and legal updates completely for free. However, for complete name changes, the airline levies a fee per passenger per flight.

To change your name on the ticket, you must contact the Wizz Air sales office for assistance. Though you can make changes online, it’s important to be aware of the attached conditions. Hence, connecting with the airline representatives is important.

Claim Refund from Wizz Air

Wizz Air refund requests are submitted online or by contacting the customer care team. You will need to fill out a claim form and provide important booking details. Once received by the airline, the request will be processed within 72 hours if eligible for a refund. Keep in mind that airlines only provide points as a refund, which cannot be converted into cash.

Frequently Asked Questions:

Does Wizz Air operate a sales office in Krakow?

Yes, Wizz Air has an office in Krakow, Poland. Travelers and those planning to book tickets can visit the help center for quick assistance.

Can I claim a refund on a canceled Wizz Air flight?

Of course, Wizz Air accepts requests for canceled flights. Travelers can submit it through the official website or by calling the airline’s sales office.

How do I get in touch with Wizz representatives?

You can connect with Wizz Air representatives through customer care hotlines, social media platforms, emails, or by visiting the nearest help center.

Does Wizz Air charge a fee for flight changes?

Yes, the airline levies a fee of €45.00–€55.00 per passenger. The exact amount is declared on-screen when you make modifications. Some changes may be free.

Can I completely transfer my ticket to someone else?

Absolutely! Wizz Air permits complete name changes. The airline will levy a fee per passenger, per flight. 

What is the refund processing time?

Wizz Air mostly processes refund requests within 72 business hours. The window may extend, depending on the travel situation.

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