Brussels Airlines Nairobi Office in Kenya

  •    Nairobi, Kenya
  •    1800 102 5838
  •    Everyday- 24 Hrs
  •    service.en@brusselsairlines.com
Nairobi, Kenya

People travel for many reasons, but each journey gives birth to a new experience, grows into lasting memories, and opens doors to meet souls from different paths and places. Yet, when a journey is rushed or unplanned, the moments can slip away. However, with the guiding hands of representatives at the Brussels Airlines Nairobi Office in Kenya, you can ease hurdles or any complications that can hinder your trip. Travel experts—offering help, information, and care—bring smoothness to your entire journey, making it much easier for you to keep every memory. And here, in this manual, you will find every number and address to guide your way!

Brussels Airlines Nairobi Office Details

Address: Nairobi, Kenya

Contact Number: 1800 102 5838

Email: service.en@brusselsairlines.com

Working Hours: Everyday- 24 Hrs

Airport Name: Jomo Kenyatta International Airport

Airport Address: Embakasi, Nairobi, Kenya

Airport Contact Number: +25420822111

Map:

Information of Brussels Airlines Head Office

Address: Brussels Airlines, B. House, Brussels Airport Building 26, Ringbaan, 1831 Diegem, Belgium

Phone number: + 32 2 754 19 00, +32 2 723 23 62

Fax number: +32 2 754 19 10

Email: service.ge@brusselsairlines.com

Official Website: www.brusselsairlines.com

Brussels Airlines Plane / Aircraft Types

  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
    • Airbus A320neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • Airbus A340
    • Airbus A340-300
  • Boeing 737
    • Boeing 737-300
    • Boeing 737-400
  • British Aerospace BAe 146/Avro RJ
    • British Aerospace 146-200
    • British Aerospace 146-300
    • British Aerospace Avro RJ100
    • British Aerospace Avro RJ85
  • De Havilland Canada DHC-8 Dash 8
    • De Havilland Canada DHC-8-400
  • Embraer ERJ-145
    • Embraer ERJ-145
  • Sukhoi Superjet 100
    • Sukhoi Superjet 100-95

The Brussels Airlines Customer Care handles the following inquiries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Seats Enquiries and SelectionVisa ServicesBaggage Allowance
Airport TransfersBrussels Airlines LoungesDuty-Free Allowance
Brussels Airlines NewsletterBusiness ClassBrussels Airlines Holidays
Missing LuggageBrussels Airlines Mobile AppFlight/Visa Info
Animals and PetsEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentFlight Ticket Rescheduling

Conversing with travel experts will make you realize that traveling is more than just moving from one place to another. It’s the story of making crucial decisions and thoughtful steps to turn your journey into a successful one. With the Brussels Airlines Nairobi Office in Kenya, your journey unfolds with joy. So travel well, with heart and care, and find happiness when you land in your desired place.

Frequently Asked Questions:

What can I do at the Brussels Airlines office in Nairobi?

By visiting the Brussels Airlines city office, you can request all sorts of travel assistance from airline representatives. They can help you book a new ticket or make changes to the purchased tickets.

What papers are necessary to visit the Nairobi office for Brussels Airlines flight booking?

If you are visiting the office for flight booking, make sure you have your itinerary details ready. Along with this, bring documents like passports, visas, government IDs, and other papers necessary specifically for your trip.

Can I make changes to my international flight ticket at the office?

Yes. You can easily make changes to your international flight reservation at the Brussels Airlines office. Making amendments to such tickets online can be hectic sometimes, but office staff make it easier.

Can I request cabin upgrades at the Nairobi office?

Yes. You can request the Brussels Airlines representatives to upgrade your seat to a higher cabin. However, this completely depends on what type of ticket you originally purchased.

Does the office staff help with Brussels Airlines flight cancellations and refunds?

Of course. The Nairobi office staff can help passengers throughout the procedure of canceling a ticket. They can also inform them whether their ticket is refundable and guide them in filling out the refund form.

Does the Nairobi office have a flight check-in facility?

No. The Brussels Airlines office does not have any facility that checks you in for your flight. You can check in either online or at the airport. The staff can only assist you with the procedure.

How do I know whether my ticket is refundable or not?

You can check your fare conditions online on the airline’s official website. If you are unable to find the details, just call the airline representatives and ask about the refundability of your ticket.

How do I request assistance with seat selection at the office?

Connect with the airline representatives through phone, online chats, or in-person visits to seek assistance with the seat selection process.

Is there a need to make an appointment to visit the Brussels Airlines office in Nairobi?

Not at all. The Brussels Airlines city office welcomes walk-in customers and does not require anyone to make a prior appointment. However, you can call ahead and check the staff availability on busy days.

Is the staff helpful in arranging special assistance?

Yes. The airline representatives can easily process your special request, including mobility assistance, medical equipment, allowance for bulky items, and more.


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